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Walt Massey Chrysler Dodge Jeep RAM Lucedale
Lucedale, MS
476 Reviews
Welcome to Walt Massey Chrysler Dodge Jeep RAM — your trusted automotive partner in Lucedale, MS. Located at 148 Ventura Dr, our dealership is dedicated to providing you with an exceptional selection of new and used vehicles from four of the most iconic American brands: Chrysler, Dodge, Jeep, and RAM. Whether you're looking for the robust power of a RAM truck, the rugged adventure of a Jeep, the refined sophistication of a Chrysler, or the thrilling performance of a Dodge, Walt Massey has the perfect vehicle for you.
Our commitment to excellence extends beyond sales. Our state-of-the-art service center is equipped to handle all your maintenance and repair needs, ensuring your vehicle runs smoothly for years to come. Our team of certified technicians uses only genuine parts and the latest technologies to service your vehicle.
We also offer tailored financing solutions to suit your needs, whether you're buying or leasing. Our finance experts work with various lenders to ensure you get the best possible rates and terms.
Visit Walt Massey Chrysler Dodge Jeep RAM today and experience why our commitment to customer service and satisfaction makes us a leader in the automotive industry. Let us help you find the perfect vehicle to fit your lifestyle and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 476 reviews
May 29, 2026
Very effeciant and courtesy. Very nice facilty and nice selection of cars.I wiill do business with them again. Very nice facilty and nice selection of cars.I wiill do business with them again. More
by no52
Verified CustomerEmployees Worked With
May 28, 2026
My car was dropped off on Monday, May 18th, I called and messaged multiple times only to be told the service advisor was not available and would "call me back", never heard anything until l contacted someon messaged multiple times only to be told the service advisor was not available and would "call me back", never heard anything until l contacted someone at the dealership next door. I was then contacted on Thursday May 21st (after contacting the dealership next door) and told that nothing was found with my car and would be contacted by 5pm that same day and could get my car if nothing else was found. I was never contacted. I showed up this morning (Friday, May 22nd) to get my car and was told that there were 47 low voltage codes and a parasitic draw in the BCM and was told it was updated, after initially (and at pick up) being told that nothing was found. I was also informed that my car was completed within 1hr and 45 minutes after drop off on Monday, May 18th. My car has been sitting at the dealership for 5 days, leaving me inconvenienced and having to borrow someone else's vehicle to get to and from work, just to be told there was nothing wrong and then again to be told they did find something wrong. Whether it is a lack of communication or something else, I'm very disappointed with this experience, I brought my car to this dealership to be serviced, not to sit in the lot for 5 days. More
by jordan.boss
May 26, 2026
We scheduled our appointment over two weeks in advance for factory recall work for oir Pacifica we bought from the Licedale Massey. I know from having the same work done on the same model at another deal for factory recall work for oir Pacifica we bought from the Licedale Massey. I know from having the same work done on the same model at another dealer the expected time to complete is 3 hours. I confirmed this timing when making the appointment. An hour in an oil change had been done and we were approached if we really wanted the recall done that day as Service was short staffed and it would take an additional 5+ hours. We had driven 75 minutes to the dealership for the work. We also brought our Grand Cherokee for inspection. We suggested they contact Sales as we may want to just trade this vehicle. Our Service Advisor, Gil did his part to get us a Loaner so we could get home that day. We called several times the next morning-- without Gil there, no one knew the status of our recall repair. Sales did call back but had no information to help us. We picked up the Grand Cherokee to be fixed someplace else and are shopping at the Jeep dealership in LA for the Wrangler we intended to buy. More
by Kris
Employees Worked With
May 26, 2026
Absolutely wonderful and I’m very grateful for loyal people helping me through my buying process people helping me through my buying process More
by lisa.erkhart71
May 25, 2026
The whole experience was seamless. I made an appointment with Madison to drop off the vehicle at 8:30 the following morning. We did. She called me back within a couple of hours with a I made an appointment with Madison to drop off the vehicle at 8:30 the following morning. We did. She called me back within a couple of hours with a diagnosis, and got the process started to repair the vehicle. She let me know when there were updates, and we had the vehicle back and repaired in a couple of weeks. More
by Chasewhatley
May 21, 2026
Friendly, respectful, efficient I had a really, really, really, really really really really really really really really really really really really, really really good experience really, really really really really really really really really really really really really, really really good experience More
by mcrad_99
May 21, 2026
The staff at Walt Massey is always willing to help. Great dealership to do business with. Great dealership to do business with. More
by tonysherman75
May 20, 2026
Repaired my truck in reasonable time and kept inside due to special security issues. Service staff was friendly and professional. Very satisfied with this dealership. to special security issues. Service staff was friendly and professional. Very satisfied with this dealership. More
by yellowd2
Employees Worked With
May 18, 2026
I needed a dependable vehicle with good gas mileage and comfort for weekend travel, so I started searching online and found several options at Walt Massey Auto Group. The silver Chrysler Pacifica that Mica comfort for weekend travel, so I started searching online and found several options at Walt Massey Auto Group. The silver Chrysler Pacifica that Mical Grant showed me immediately stood out. As he explained the safety features and added conveniences, I realized it was exactly what I had been looking for. Because I was in the process of moving to Mississippi, they even held the vehicle until I could obtain my Mississippi driver’s license. Since purchasing it on April 29, I’ve already taken three out-of-state trips, and the vehicle has exceeded my expectations in every way. It was truly a pleasure doing business with Walt Massey Auto Group, and I especially want to thank Mical Grant for the courtesy, patience, and respect he showed throughout the entire experience. More
by Thelasoundguy
