Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
4.1
200 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

5395 I-55 North

Jackson, MS

39206

Directions

By Type

Showing 200 reviews

August 21, 2026

James Stevens is a breath of fresh air to this dealership ! Not enough words to express his professionalism and handling of my issues ! Thank you James ! More

by strait1500
Recommend Dealer
Yes
Employees Worked With
James Stevens
Print
Aug 25, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi! Thank you for recognizing James, I’m glad his professionalism and the way he handled your concerns made such a strong impression. It’s great to know he helped make your experience at Walt Massey CDJR Fiat a positive one!

August 19, 2026

The staff was friendly, honest, and made my truck buying experience fast and stress free. More

by jlbarne2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everett McBride (5 stars)
Print
Aug 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind words

August 14, 2026

Purchased a new motor great experience installed motor had a check engine light come on Service ran diagnostics and recommended the wrong part number finally More

by rraygaines
Recommend Dealer
No
Employees Worked With
Crystal Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
Print
Aug 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 14, 2026

He's a nice guy and seemed to care about what I needed He has good people skills More

by DAWNPEPPER76
Recommend Dealer
Yes
Employees Worked With
Zachary Wallace
Print
Aug 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five stars! We're glad you felt listened to and cared for throughout your experience. We appreciate you recognizing the friendly and personable service you received!

August 14, 2026

Great communication. Transparent. Efficient. Overall - a pleasure to do business with. There was great communication. There was full transparency regarding the necessary More

by Aaktqueen
Recommend Dealer
Yes
Employees Worked With
Zach Wallace
Print
Aug 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for the wonderful feedback! Clear communication, transparency, and efficiency are exactly what we strive to provide. We're delighted our team made the entire experience pleasant and straightforward!

August 13, 2026

The dealership was great and informative about things going on with my truck really did me some justice More

by colemanjohnson19
Recommend Dealer
Yes
Employees Worked With
Kimberly weaver
Print
Aug 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five stars! We’re glad Kimberly Weaver kept you informed about your truck and made sure you knew what was happening throughout your visit. We appreciate you trusting our team with your vehicle!

August 12, 2026

Awesome customer service you are the go to for jeep problems service advisor Zachary was very attentive to my service needs and my time thank you More

by dianedouglas333
Recommend Dealer
Yes
Employees Worked With
Zachary Wallace
Print
Aug 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Diane, thank you for the great recommendation! We’re happy to hear Zachary Wallace continues to take good care of you and your Jeep whenever service is needed. We appreciate you continuing to choose our team!

August 12, 2026

The service tech was great, the person who changed the oil left oil on door handle and hood, left the car in 1st gear, didn't set the brake, didn't adjust the seat back to original setting, didn't put loc More

by Hemi
Recommend Dealer
Yes
Employees Worked With
Can't remember
Print
Aug 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 10, 2026

Appointment on time. Friendly service personnel that went through the service process in detail. Great coffee More

by 19mearl86
Recommend Dealer
Yes
Employees Worked With
I think her name was Kimberly. Not sure
Print
Aug 11, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience! We're glad to hear your appointment was on time and that our team provided friendly, informative service throughout your visit. Keeping our customers informed and making their time with us comfortable is always important—and we're happy you enjoyed the coffee too! Thank you for choosing Walt Massey. We appreciate your business and look forward to seeing you again!

August 10, 2026

My jeep was there because of a recall on the steering pump. I was told it would take an hour but I was in and out in about 30 min More

by Ljjaxson
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cosby
Print
Aug 11, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Getting you back on the road ahead of schedule is exactly the kind of service we aim to provide! We're glad our team was able to complete the recall on your Jeep quickly and have you in and out in about 30 minutes. We appreciate you trusting Walt Massey with your vehicle and look forward to taking care of you again!

1
2
3
...
20