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Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
3.7
104 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
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5395 I-55 North

Jackson, MS

39206

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Showing 104 reviews

June 25, 2026

I had a great transaction with Mr. white my salesperson. He explained everything and made it an easy transaction. More

by Jsthntn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
White
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Jun 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience working with Mr. White. It’s wonderful to know he took the time to explain everything clearly and made the entire transaction easy and enjoyable. We’ll be sure to share your kind words with Mr. White. Thank you for choosing us—we truly appreciate your support and hope you enjoy your new vehicle!

June 24, 2026

Crystal was very helpful & got me in & out quickly. She explained everything clearly. I will be looking for her every time I come there. More

by dpminer2003
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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Jun 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear Crystal provided such a great experience by getting you in and out quickly while taking the time to explain everything clearly. Providing efficient service and clear communication is exactly what we strive for every day. We’re especially grateful for your confidence in Crystal and are honored to hear you’ll be looking for her on your future visits. We’ll be sure to share your kind words with her. Thank you for your support and for choosing us!

June 24, 2026

Everything about the company is great people nine and helpful location is great so I don't have anything bad to say you have a wonderful people More

by victorgerone57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. It’s wonderful to know you found everyone to be kind and helpful and that our location is convenient for you. Hearing that you have nothing but great things to say about your experience truly means a lot to us. Thank you for your support, your encouragement, and for choosing us. We look forward to serving you again in the future!

June 23, 2026

Truck was running perfect until I replaced fuel filters myself and it would start but not stay running. I had it towed to your shop and 2 weeks later and $5,000 bill!!! How could it need all that was done More

by johnpigg51
Recommend Dealer
No
Employees Worked With
Gary
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June 19, 2026

90000 mile service. Dealership unfamiliar with Mopar service plans. Arrived for service at 0730. Departed well after 1600 and after speaking to management about the dela More

by rw19hole
Recommend Dealer
No
Employees Worked With
James Stephens, Dominique King
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June 18, 2026

Didn't change air filter or put air in tires Didn't change air filter. I also didn't have air put in my tires. Basically just changed the oil & nothing else More

by iamsjnbe
Recommend Dealer
No
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June 18, 2026

He was knowledgeable, courteous and very efficient. I had tried to book a visit with jeep place on Lakeland and they were not helpful at all said that it would be 2 weeks before they could get Me in. G More

by tuccio
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
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Jun 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Gary provided knowledgeable, courteous, and efficient service. We understand how frustrating it can be when you need assistance and can’t get a timely appointment, so we’re especially glad Gary was able to get you in and out the same day. Providing prompt service and taking care of our customers’ needs is what we strive for, and we’re grateful you chose to give us the opportunity to help. We’ll be sure to share your kind words with Gary. Thank you for your support and for trusting us with your vehicle!

June 18, 2026

Told me I needed over $6,000 worth of repairs. Even said 'fluids are full of metal'. Got a second opinion and was told no repairs needed. I asked about fluids and they told me the diff plugs had n More

by rsvpjackson
Recommend Dealer
No
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June 16, 2026

She greeted me immediately when I arrived , I was still in my car .. she kept me informed during the wait . Friendly and professional! Great customer service More

by rwspoon70
Recommend Dealer
Yes
Employees Worked With
Dominique King
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Jun 17, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re thrilled to hear Dominique provided such excellent customer service. Greeting you immediately, keeping you informed throughout your visit, and delivering a friendly and professional experience are all qualities we value in our team. We’ll be sure to share your compliments with Dominique. Thank you for your support and for recognizing her outstanding service!

June 16, 2026

Excellent communication throughout the entire process. The service team clearly explained the recommended repairs and obtained my approval before any work was performed. They also provided a loaner vehicl More

by dkglaspi
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
Report | Print
Jun 17, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your wonderful feedback! We’re thrilled to hear our service team provided excellent communication throughout the entire process. Taking the time to explain recommended repairs, obtain approval before performing any work, and keep our customers informed are all important parts of the experience we strive to provide. We’re also glad the loaner vehicle helped make the process more convenient for you. It’s great to know your experience was professional, efficient, and completely stress-free. We truly appreciate your support and thank you for choosing us!

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