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Walt Massey Ford

Columbia, MS

4.7
118 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 118 reviews

September 08, 2025

My car was picked up from my place of employment for annoil change. The driver was very courteous and professional. It was helpful to receive texts updating me on the progress. Overall a great experienc More

by Vsaundry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

If you are looking for a new vehicle then Walt Massey is the place to go! I got an Explorer and I love it! Zack Phillips was my sales person. He went over all of the features and made me feel comfortabl More

by Winmarphi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Phillips
Aug 28, 2025 -

Walt Massey Ford responded

We’re so glad Zack made your experience easy and enjoyable, and that he took the time to go over all the features and answer your questions. Congratulations on your new Explorer—we’re thrilled you love it!

August 28, 2025

Everyone has been great to me. I will definitely be recommending them to everyone and my family More

by ladycook222003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Walt Massey Ford responded

We’re so glad to hear that! Knowing you’ll be recommending us to friends and family means everything. We appreciate your trust and look forward to serving you again!

August 28, 2025

I had an excellent experience working with Carlos while purchasing my vehicle. He was attentive, observant, and truly listened to my needs. He used that information to guide me through the process and expl More

by tyquerriat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Walt Massey Ford responded

We’re so glad to hear Carlos and Dalton made your experience such a smooth and enjoyable one! It’s wonderful that Carlos took the time to truly listen and guide you, and that Dalton explained everything clearly and patiently. We’ll be sure to share your kind words with them—thank you for the recommendation and enjoy your new vehicle!

August 27, 2025

Excellent service and very respectful service department Ms. Ashley McGraw was extremely helpful and kept me informed throughout the time my vehicle was there More

by arbadacarba69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Walt Massey Ford responded

We’re glad to hear Ashley kept you updated and that the service team treated you with respect throughout your visit. Thank you for trusting us with your vehicle!

August 27, 2025

Ashley Mccraw was awesomely polite , outstanding service with updates. Management was hands on unlike most places. Very welcoming and professional. More

by finebyme3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Walt Massey Ford responded

We’re happy to hear Ashley and the management team made your experience so positive with great communication and a welcoming approach. Thank you for sharing such kind feedback!

August 27, 2025

Very friendly and courteous service very knowledgeable sales staff would definitely buy from this dealer again well worth the drive from Macomb to Columbia thanks guys More

by gradyj35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Waltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pounds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Walt Massey Ford responded

We’re so glad the drive from McComb was worth it! It’s great to hear our team’s friendliness and knowledge made your experience so positive. Enjoy your new vehicle!

August 27, 2025

Courtesy, clean on time facilities were in clean shape welcome Matt was out treated with courtesy at all times More

by GRAMPPY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Walt Massey Ford responded

We’re happy to know you felt welcomed and well taken care of. Thanks for noticing the little details and sharing your experience!

August 27, 2025

Zack was very nice and had answers to all my questions. He was very professional. More

by missy.phi88
Recommend Dealer
Yes
Employees Worked With
Zack Phillips
Aug 28, 2025 -

Walt Massey Ford responded

We’re glad Zack was able to answer all your questions and provide such a professional experience. Thank you for sharing your feedback!

August 27, 2025

Dealership is super nice and very welcoming! Will definitely come back when it's time. More

by Taylor Temple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Phillips
Aug 28, 2025 -

Walt Massey Ford responded

We’re so glad you felt welcomed and enjoyed your visit! We look forward to seeing you again when the time comes.

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