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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
75 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 75 reviews

May 02, 2025

So far this dealership is a good fit for me. They installed a new transmission in my 2020 Ford Explorer and it's running like a new vehicle. More

by Holmessheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
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May 01, 2025

Everything went well, however, the tires came in late, so you took an extra day to bring p/u back. Also, truck needs new wiper blades, which I forgot to mention! I guess no one noticed that! Sincerely, Linda More

by lindaboyd2015
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
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May 02, 2025 -

Walt Massey Ford responded

Thank you for the feedback, Linda. We’re glad everything went well overall, and we apologize for the delay with the tires. We appreciate you bringing up the wiper blades—our team will take note for next time to ensure every detail gets the attention it deserves!

May 01, 2025

Very efficient and friendly service. They were able to accomodate our ford e350 class c rv on short notice for diagnosis of wrench warning light on dash. Would highly recommend. More

by boogp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Creel
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May 02, 2025 -

Walt Massey Ford responded

We’re glad we could assist with your Ford E350 RV on short notice and get you taken care of quickly! Thanks for the recommendation—it means a lot to our team!

April 28, 2025

DeeDee was able to take care of all of my questions, wants and was able to make it an easy smooth experience. More

by Jamesmulligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeeDee Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Walt Massey Ford responded

Great to hear DeeDee made everything easy and seamless while addressing all your questions and needs. We’re glad she delivered the kind of experience we aim for every time.

April 26, 2025

Service was prompt and I appreciate the follow ups. The service members were courteous and helpful. More

by Sarah W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Walt Massey Ford responded

We’re glad the team’s prompt service and follow-ups made a difference and that their courteous help stood out. Count on us whenever your vehicle needs attention.

April 14, 2025

Great service, as always. I've been buying new cars from Walt Massy for over twenty years and will continue to do so. More

by W66DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Ford responded

Thank you for your loyalty over the years—it truly means a lot to us! We’re proud to have earned your trust and look forward to continuing to serve you for many more to come.

April 14, 2025

I purchased a used 2018 F250 back in 2023 from Walt Massey Ford. My purchase was an online purchase, so I mainly dealt with Thomas Slagle from start to finish on completing my purchase. Thomas was no More

by Ryan C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Ford responded

Thanks so much, Ryan! We’re thrilled to hear Thomas made your online purchase smooth and hassle-free from start to finish. Going the extra mile is what we aim for, and we’re glad he delivered. We appreciate your trust and look forward to working with you again in the future!

April 10, 2025

Very courteous and professional! A very good selection of vehicles to choose from in good condition! Would definitely recommend this dealership and finance department. More

by mturner7011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Ford responded

We’re glad to hear you had such a positive experience! Thanks for the recommendation—our team works hard to offer great vehicles and friendly, professional service every step of the way.

April 09, 2025

The truck I purchased was a courtesy vehicle and Jimmy was up front about the minor issues with the vehicle. He stayed on top of everything throughout the More

by andy.brantley
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
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Apr 18, 2025 -

Walt Massey Ford responded

We appreciate you sharing your experience! It's great to hear Jimmy was transparent and attentive throughout the process. Staying on top of the details makes all the difference—thank you for choosing us!

April 07, 2025

Great. Quick service. Kind They did really well. They communicated appropriately and had quick service. Everyone I spoke with or worked with was very kind a More

by cleaf19
Recommend Dealer
Yes
Employees Worked With
Maylan
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Apr 18, 2025 -

Walt Massey Ford responded

We’re so glad to hear everything went smoothly and that our team made you feel welcome and informed throughout your visit. Thanks for the kind words—we appreciate your business!

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