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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
80 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 80 reviews

February 09, 2025

Brandy was very helpful throughout the whole process even when she was busy. Would definitely recommend her and Walt Massey to anyone looking for a new vehicle. More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Walt Massey Ford responded

We’re so glad to hear that Brandy provided such great service, even while juggling a busy day! She truly goes above and beyond for our customers. Thank you for your recommendation—we appreciate your support!

February 09, 2025

Great place to buy a vehicle! Everything went perfectly! Very nice place, very clean, staff is very polite and attentive, especially BRANDY! She is the best salesman I've ever met More

by Mistyb0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Walt Massey Ford responded

We love hearing that you had such a great experience! Our team works hard to provide a clean, welcoming environment and top-notch service. Brandy will be thrilled to know she made such a positive impact. Enjoy your new vehicle, and thank you for choosing us!

February 08, 2025

Wonderful dealership! We Bought 2 vehicles in 3 weeks and they made it happen very quickly. Couldn’t be happier with how friendly everyone is! More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a great experience and that our team made the process smooth and efficient for both of your purchases. We truly appreciate your support and look forward to serving you again in the future!

February 07, 2025

Both the vehicle we purchased and customer service from the Walt Massey team in Columbia, MS is excellent! If you are in the market for a vehicle, stop by and see them. More

by Kimbersmith14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasch Utz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with both your vehicle purchase and our customer service in Columbia, MS. We truly appreciate your recommendation and look forward to serving you again in the future!

February 06, 2025

Best dealership ever! Thanks Walt Massey Ford sales, service and management staff. Very helpful and courteous. More

by msmitoagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
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Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience with our sales, service, and management teams. Your support means a lot, and we look forward to serving you again in the future!

February 04, 2025

The lady answering the phone in the ford service department was awesome. Very friendly and helpful. Always polite when I called to check on my truck. Mrs Erica grey would be the reason I return for More

by Jdpeterson0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica grey
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Feb 04, 2025 -

Walt Massey Ford responded

Thank you for sharing your experience! We're thrilled to hear that Erica provided such friendly and helpful service. Her dedication to customer care truly makes a difference, and we’re glad she left such a positive impression. We appreciate your support and look forward to serving you again!

February 03, 2025

Excellent service. They picked up my vehicle and returned in timely manner. Will use for next service call More

by Tori Passman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Walt Massey Ford responded

Thank you for your review! We're glad to hear you had an excellent experience and that our pickup and return service was timely and convenient. We appreciate your trust and look forward to assisting you with your next service visit!

February 03, 2025

Very helpful, courteous and extremely informative. They kept me informed on what was going on and what needed to be done, every step of the way. I recommend this place hands-down. Definitely will be w More

by p.macp2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gray
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Feb 03, 2025 -

Walt Massey Ford responded

Thank you for your fantastic feedback! We're so glad to hear that our team provided helpful, courteous, and informative service while keeping you updated every step of the way. Your recommendation means a lot, and we truly appreciate your trust. We look forward to continuing to take care of all your transportation needs!

January 31, 2025

Awesome customer service! Very professional and attentive to details! Will definitely use their services again! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Feb 01, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We’re thrilled to hear that you had an awesome experience and appreciated our professionalism and attention to detail. We look forward to serving you again in the future!

January 23, 2025

Folks at Walt Massey were helpful at every level, and made buying quite easy indeed More

by morg4furn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
Report | Print
Jan 25, 2025 -

Walt Massey Ford responded

We're thrilled to hear that our team made your car-buying experience smooth and effortless. Thank you for your kind feedback!

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