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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
128 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 128 reviews

July 08, 2025

Kasch was excellent showing my fiancé and I around the lot when we came in. Decided not to move forward due to just waiting for the right time, but we’ll definitely be using Kasch when we do! More

by Reid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasch Utz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Slagle
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Jul 12, 2025 -

Walt Massey Ford responded

We’re glad to hear Kasch made such a great impression! It’s totally understandable to wait for the right time, and we’ll be here when you’re ready. Thanks for keeping us in mind!

July 05, 2025

Brandy Boyd is a great salesperson and will recommend her to all my friends. She is friendly and professional. More

by lizlott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Walt Massey Ford responded

That’s wonderful to hear! Brandy will be so happy to know you appreciated her friendly and professional service. Thank you for recommending her!

June 19, 2025

The service was great and done in a timely manner. I will be taking all my vehicles here More

by None25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Walt Massey Ford responded

That’s awesome to hear! We’re glad everything went smoothly and truly appreciate your trust in bringing all your vehicles to us. Looking forward to seeing you again!

June 12, 2025

Everyone was super friendly and helpful. We had an accident on the premise and the car was disabled. The Ford shop fixed the car such that it was road ready at no charge. Very appreciative f More

by jerrylpowell
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasch Utz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Ford responded

We’re so glad our team was able to help get you back on the road and that your sales experience was just as positive. We appreciate your kind words and are grateful you chose to work with us—it means a lot!

June 07, 2025

Great buying experience. and would purchase from these gentlemen and from this dealership again in the future. More

by dpatrickfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Robinette
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Jun 11, 2025 -

Walt Massey Ford responded

We’re glad to hear you had a great buying experience and would choose to work with us again! That means a lot, and we look forward to helping you in the future whenever you’re ready.

June 03, 2025

Was not able to fix my Problem and wanted to charge and outrageous amount to diagnose but still couldn’t tell me what was wrong More

by GMHADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Gary
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Walt Massey Ford responded

We’re sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we’d like to learn more so we can address your concerns. Please reach out to us directly so we can work to make things right.

June 02, 2025

Overcharged for checking out and quote was over twice what other places charge. My tailgate didn't work when I got it back. More

by sara_aaron2007
Recommend Dealer
No
Employees Worked With
Erica Gary
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
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Jun 02, 2025 -

Walt Massey Ford responded

We’re sorry to hear about your experience and appreciate you sharing your concerns. Our goal is to provide fair, quality service, and we’d like the opportunity to review your visit and address the issues with your tailgate. Please reach out to us directly so we can work to make this right.

June 02, 2025

Great experience thanks to all. Will highly recommend Walt Massey service to friends and family More

by dennon.dearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Slagle, Dennon Dearman
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Jun 02, 2025 -

Walt Massey Ford responded

We’re glad you had a great experience and appreciate your recommendation. Thanks for trusting us with your vehicle—we look forward to seeing you again!

May 22, 2025

Ms Erica Gary went above and beyond to get me taken care of The shop and mechanics are slow and do not get in a hurry Walt Massey needs to hire some more help in the shop area More

by swb0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Walt Massey Ford responded

We’re so glad Erica provided outstanding service and made sure you were taken care of—she truly goes the extra mile. We appreciate your feedback about the shop and understand how important timely service is. Your input helps us improve, and we’ll be sure to take it into consideration.

May 16, 2025

They keep me informed very friendly 😊 very personable and I appreciate the explanation of the service More

by Flowerpower 707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Walt Massey Ford responded

We’re happy to hear you felt informed and well taken care of during your visit. Our team works hard to make sure everything is clear and comfortable for our customers. Thanks for choosing us!

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