
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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Great customer service by Simon Green, My Family and I are very thankful for the help Simon provided to help us in the qualification process, Simon is very communicative and very profesional on what he do are very thankful for the help Simon provided to help us in the qualification process, Simon is very communicative and very profesional on what he does, thanks again Simon, keep up the good work!!! More
Riverside Walters Mercedes is hands down the best place to get a vehicle. The customer service I received from Joe O’Brien and Isaid Barragan was amazing, I’ve never experienced something like this at any to get a vehicle. The customer service I received from Joe O’Brien and Isaid Barragan was amazing, I’ve never experienced something like this at any dealer when buying a new vehicle. It’s always a grind and hassle, but not here. The paperwork to getting the keys was the fastest I’ve ever experienced as well. I lost my leg in a bad motorcycle accident and this new vehicle will help my day to day activities. Can’t say enough about these guy buy securing this vehicle and most of all keeping there word!!! The general manager also came down to help me and made sure we had an experience like no other. Way to go Walters team!! Can’t wait for my next purchase. You want no hassle and a crew that knows there stuff, get your vehicle from Walters!! More
I got my Mercedes sprinter van at Walters Mercedes in Riverside My sales person was Joe OB he was excellent made it all about me my experience was fantastic ….I also got to meet lsaid Barragan the sal Riverside My sales person was Joe OB he was excellent made it all about me my experience was fantastic ….I also got to meet lsaid Barragan the sales Manager that was very pleasant to deal with! More
David Alcantar, Isaid Barragan, and Sean Davisson all kept their word and got me one of the best vehicles in one of the hardest markets. These men are exemplary people and Mercedies should be proud to ha kept their word and got me one of the best vehicles in one of the hardest markets. These men are exemplary people and Mercedies should be proud to have them. I will be coming back for all future Mercedies purchases for my business. If you’re a prospective sprinter buyer, don’t go anywhere else. Special shout out to David who stuck with me from the initial inquiry to final sale and fielded all of my amateur questions. More
My buying experience with the team at Walters MB of Riverside was nothing short of EXCEPTIONAL! From the first phone call and meeting with Joe O`Brian right through the delivery of my Sprinter Crew va Riverside was nothing short of EXCEPTIONAL! From the first phone call and meeting with Joe O`Brian right through the delivery of my Sprinter Crew van was amazing... Joe was very accommodating, helpful and professional during the entire experience, quick to respond to text and emails. EZ was helpful and full of ideas for my new sprinter buildout, even showing me around his which happened to be on premises... and Tony from finance... what an absolute please to deal with. The whole process was easy and very low stress. My wife and I were very impressed by the other staff members too and the new facility is beautiful. Thank you Walters MB of Riverside. You will see us again! More
I can’t say enough about how great Walters was to work with, especially my rep, Davis Alcantar. He helped me find a 4x4 sprinter exactly as I wanted, when they were/are unicorns. He also put up with my co with, especially my rep, Davis Alcantar. He helped me find a 4x4 sprinter exactly as I wanted, when they were/are unicorns. He also put up with my constant requests for updates all along the process. The deal we made was the deal I got. No funny business. It was the easiest car I’ve ever purchased. More
We brought our Sprinter Van Motor Home for 1 safety recall notice, and Brennan told us there was another for which they had the parts and the time. Our wait time was increased by 2 hours for this but recall notice, and Brennan told us there was another for which they had the parts and the time. Our wait time was increased by 2 hours for this but well worth the time. The customer waiting area and restrooms were very clean and well stocked with snacks and drinks. The desk areas for use had adequate charging capacity for multiple devices. We were offered transportation to and from a restaurant as we were there through lunch time. When we returned our vehicle was ready and clean. Check out was easy. Brennan also gave us additional information regarding the recall repair and warranty. Great service and facility! More
Gordon is a true professional. He was always patient and helpful in answering my questions about why the van delivery was delayed.The van was delayed because computer chips were unavailable to the auto indu helpful in answering my questions about why the van delivery was delayed.The van was delayed because computer chips were unavailable to the auto industry. More