
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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David Alcantar was exceptional—best vehicle purchasing experience I’ve ever had in my long life. David made it an efficient and even enjoyable process. On a scale of 0 to 5, he rates a 10–above and beyond experience I’ve ever had in my long life. David made it an efficient and even enjoyable process. On a scale of 0 to 5, he rates a 10–above and beyond. More
Brennan Ruiz is a fantastic Service Advisor. Always thorough, professional and polite. His team also sends you a video of the service findings and work needed. Brennan even got my van inspected Always thorough, professional and polite. His team also sends you a video of the service findings and work needed. Brennan even got my van inspected in an emergency right before a trip and really saved me from having to deal with a problem throughout my vacation. I deal with many businesses and wish they were all as great as Brennan and his team at Walters Mercedes in Riverside. More
This is my first time of dealing with this dealership and I want to confess that my experience is nothing but great, from making the appointment, their follow up with the appointment and the awesome service I want to confess that my experience is nothing but great, from making the appointment, their follow up with the appointment and the awesome service from Mr. Simon Green More
The service and performance of the dealership was very good and very professional. The service advisor is very knowledgeable and good at explaining the issue with your vehicle. good and very professional. The service advisor is very knowledgeable and good at explaining the issue with your vehicle. More
Gordon and his manager, Easy, provided exceptional service, facilitating a seamless transaction from initiation to completion. Their expertise was invaluable. For your Mercedes Sprinter needs, I highl service, facilitating a seamless transaction from initiation to completion. Their expertise was invaluable. For your Mercedes Sprinter needs, I highly recommend contacting them. More
Simon Green and Lee Torres were excellent and went above and beyond. They were kind and respectful and professional. I knew the exact van build I wanted and my wife preferred a certain color available at Ri and beyond. They were kind and respectful and professional. I knew the exact van build I wanted and my wife preferred a certain color available at Riverside. Communication from top to bottom was consistent, reliable and responsive. Being in NorCal, I negotiated on the phone at 11am then flew from the Bay Area to Riverside on the next flight at 4pm to sign the paperwork with Lee at the airport at 6pm and got on the plane at 7pm and flew back home for 830pm. Simon will deliver the van using their insured third party vendors direct to our home. Very smooth process and Simon and Lee were there the whole way through. Highly recommend. More
I had been looking at Sprinter for close to a year, Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me th Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me throughout the process. It was a 3 hour drive to the dealership, he made it worth it. More
This is definitely one of the top Mercedes Van Centers out there. The service manager, Ramces Rodriguez, was able to get me in immediately to find out what the problem was. It was covered under warranty out there. The service manager, Ramces Rodriguez, was able to get me in immediately to find out what the problem was. It was covered under warranty and he got me back on the road quickly. More