Walter’s Mercedes-Benz Sprinter of Riverside

Dan Grossman and David Alcantar were awesome to work with and made the process great and made the process great More

2014 Winnebago Era RV. Walter's has Serviced our Era since we purchased it. This RV is a keeper and I know that Walter's will always keep it running in top condition. Their Walter's has Serviced our Era since we purchased it. This RV is a keeper and I know that Walter's will always keep it running in top condition. Their service is fast and precise. Ramces takes good care of us. We have been doing business with Walter's since 1990. More

Everytime I have gone to Walter's Sprinter's service department it has been lovely! The customer service is second to none! My service advisor is Brennen. He is 100% a class act, always willing to help, department it has been lovely! The customer service is second to none! My service advisor is Brennen. He is 100% a class act, always willing to help, and promptly returns texts or phone calls! Brennen is 5 Star all the way! I highly recommend Walter's Sprinter service! More

Thank's to the Service Advisor Ramces Rodriguez for always looking out for his customers and explaing in detail the status of my vehicle. Ramces Rodriguez is the reason I keep taking my vehicle back t always looking out for his customers and explaing in detail the status of my vehicle. Ramces Rodriguez is the reason I keep taking my vehicle back to Walter Mercedes because he makes feel comfortable & that I can totally rely on him to get what the job that I want done. More

Ramces was very thorough from making the appointment. Then dropping off the Van, communicating all the services required and what to look forward are getting done for the future services. No pressure or Then dropping off the Van, communicating all the services required and what to look forward are getting done for the future services. No pressure or forcing a services, explained the pros and cons on settings what is priority levels. More

Thanks you for the great service. Communication was excellent. Updates and explanations were excellent. We will be returning for service in the future. Service was on a Winnebago View Communication was excellent. Updates and explanations were excellent. We will be returning for service in the future. Service was on a Winnebago View (Sprinter Chassis). More

Dan Gressman was knowledgeable and friendly and handled all of our questions with ease. Highly recommend. all of our questions with ease. Highly recommend. More

We recently purchased a Mercedes van from Walter’s Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had. From the very beginnin Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had. From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying to push a sale. Pricing was a huge win for us, especially because we had a trade-in. Not only did they give us the best price on the van, but they also took our trade-in seriously and gave us the best numbers we saw compared to any other dealership. After visiting multiple dealers and feeling discouraged elsewhere, Walter’s was the only place that made us feel like our business truly mattered. Everything was clear, upfront, and transparent—not just with us, but with every customer we saw being helped. We also want to specifically recognize the manager, who was incredibly understanding of our situation and went above and beyond to work with us on pricing and trade-in value. He genuinely cared about helping us and about keeping us as long-term customers, which made a huge difference. Delivery day exceeded expectations as well. Another team member took the time to carefully walk us through the van’s features, made sure we were completely comfortable before driving off, and didn’t rush us at all. They even took pictures with us, which was such a thoughtful and personal touch. And yes—the snacks were amazing, which just added to the overall experience 😊 After dealing with several other dealerships that left us frustrated, Walter’s Mercedes-Benz Sprinter of Riverside truly knocked it out of the park. David did an outstanding job, the management team was supportive and understanding, and every person we interacted with made us feel valued. A huge thank you to David, the manager, and the entire Walter’s team. We couldn’t be happier with our Mercedes van and would highly recommend this dealership to anyone looking for a smooth, honest, and genuinely positive buying experience. More

I had an amazing experience at the Service Center, Brennan Ruiz made it smooth and convenient. From Drop Off to Pick Up, he did an amazing job at keeping me updated. He was even able to get me a lo Brennan Ruiz made it smooth and convenient. From Drop Off to Pick Up, he did an amazing job at keeping me updated. He was even able to get me a loaner during my service! He greeted me at my vehicle with a smile, made the drop off a breeze. He texted me updates on the arrival of parts and the vehicle being ready, Awesome Work. More

I am very satisfied with Walter's. Brennan is my service advisor. He's always on point and very helpful. I have been treated really well. I actually purchased my Sprinter at Downtown L Brennan is my service advisor. He's always on point and very helpful. I have been treated really well. I actually purchased my Sprinter at Downtown LA Mercedes. They had horrible customer service. I called in on a Sunday to learn how to use all the gadgets. I was told to come on down. That was 2021. I have been coming to Walter's every since! More