Walter’s Mercedes-Benz Sprinter of Riverside

Their customer service is above and beyond. A great experience when buying a vehicles and a very smooth transaction without the wait hassle. A great experience when buying a vehicles and a very smooth transaction without the wait hassle. More

Ramces Rodriguez was excellent in his customer / people skills. friendly and professional. I felt that he was very accommodating in our hour of need. We were on the road , hit a moving blanket at 65 mph w skills. friendly and professional. I felt that he was very accommodating in our hour of need. We were on the road , hit a moving blanket at 65 mph which wrapped around our driveshaft. to say we were worried and stressed would be an understatement. Ramces made us comfortable and got us back on the road as promptly as possible. More

EXCELLENT service and the service writers aren’t full of crap , they give it to you straight. Thanks for being transparent about the previous services done to the van and trying to work the warranty process crap , they give it to you straight. Thanks for being transparent about the previous services done to the van and trying to work the warranty process. More

I took my Sprinter in because I was having some electrical issues with a door. Brennan was kind and welcoming, he explained to me to process of the entire visit. He was extremely knowledgeable, he electrical issues with a door. Brennan was kind and welcoming, he explained to me to process of the entire visit. He was extremely knowledgeable, he knew what was wrong despite my poor description of the issue. Brennan made this entire process easy. I also want to thank his team of technicians who took care of my vans repairs. The technicians did an amazing and professional job. More

What an amazing service, work was completed in timely manner, service advisor was knowledgeable and informative. Will definitely return Thank you very much manner, service advisor was knowledgeable and informative. Will definitely return Thank you very much More

We have a 2015 Winnebago Era Sprinter and Walter's has always kept in top running condition. We plan on keeping it for many years to come. Great Job and quick service. always kept in top running condition. We plan on keeping it for many years to come. Great Job and quick service. More

Very clean and top-notch sales people were on top of that along with the finance department we had an issue with adjustment on the door and I thought the service area was awesome especially in a hot day. along with the finance department we had an issue with adjustment on the door and I thought the service area was awesome especially in a hot day. More

Walter's Mercedes-Benz Sprinter of Riverside. Showed me excellent service I am every happy with the service 😊 Showed me excellent service I am every happy with the service 😊 More

Dan did a great job and went out of his way to help get this deal done. Things went well and they went fairly quick which is always nice when you buy a vehicle. this deal done. Things went well and they went fairly quick which is always nice when you buy a vehicle. More

I am thoroughly satisfied with my experience ordering and purchasing my MB Metris Cargo van from Walter's Riverside. Despite encountering limitations at other Mercedes-Benz dealers in Orange County, the team purchasing my MB Metris Cargo van from Walter's Riverside. Despite encountering limitations at other Mercedes-Benz dealers in Orange County, the team at Walter's Riverside worked diligently to fulfill my custom order exactly as I desired. Sales Manager Isaid respectfully directed me to Sales Assistant David Alcantar, who proved to be instrumental in facilitating the process. Throughout the ordering and closing phases, David Alcantar demonstrated exceptional professionalism and dedication, ensuring that both parties were equally satisfied with the outcome. I truly appreciated his attention to detail and willingness to go the extra mile. I must also commend the flexibility exhibited by Isaid Barragan and Toni Hajj during the closing period, which further enhanced my overall experience. One year later, I continue to be impressed and satisfied with my purchase. The MB Metris Cargo van has exceeded my expectations in terms of performance and reliability. Should the need arise to expand our fleet in the future, I have no doubt that I will return to Walter’s Mercedes-Benz Sprinter of Riverside. Their commitment to customer satisfaction and quality service sets them apart in the industry. More