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Walter’s Mercedes-Benz Sprinter of Riverside

Riverside, CA

Overview
Reviews
4.9
226 Reviews
Call Dealership (951) 441-6281
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7979 Auto Dr

Riverside, CA

92504

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Showing 226 reviews

November 25, 2023

Always an easy and smooth process with a highly knowledgeable sales manager who not only understands the product he is selling but also his clients. Repeat client for a reason and look forward to m More

by mogeb.alomeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj, Simon Green, Adam Garcia, Isaid Barragan, David Alcantar, Brennan Ruiz
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

We greatly appreciate you for leaving us this stellar review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they are highly knowledgeable and made your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside easy and smooth. It is an honor to have earned your confidence and loyalty in us. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

November 24, 2023

Our experience was an overall great experience. We will definitely use this dealership for any future service needs. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Tasha, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz Sprinter of Riverside and we are glad that our teams efforts could meet your satisfaction! We are happy to know that they made your service visit here a great one. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates.

November 22, 2023

Great service as always from Brennan Ruiz He’s my superstar service writer!!! So thankful I can call him for any questions an he has my answers!!! More

by Plant lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Adam Garcia, Brennan Ruiz, Tyler Usary
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Plant Lady, Thank you so much for leaving Brennan this positive review! We are glad to hear that Brennan took great care of you and your automotive needs. We are thrilled to know that he answers all of your questions. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates.

November 19, 2023

Gordon Lai was super helpful. Gordan Lai found us the exactly sprinter van we were looking for at the best price. I really appreciated his support. More

by lufkel801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj
Report | Print
Nov 20, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

We are grateful for you leaving Gordon this extraordinary review! We are so appreciative of the opportunity to work with you and we are glad that Gordon could provide you with 5-star service. We are pleased to know that he was super helpful during your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new Sprinter Van- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

November 18, 2023

We recently purchase a new high top Sprinter van from Simon Green. Although our business office is 3 hours away from Walter's Mercedes-Benz in Riverside, Simon was able to assist us over the phone & thro More

by sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj, Simon Green
Report | Print
Nov 20, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Sherry, We greatly appreciate you for leaving Simon this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Simon could provide you with top notch service. We are delighted to know that he had the paperwork ready to sign when you arrived to pick up your new vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new High Top Sprinter Van- behalf of the entire Walter's Mercedes-Benz Sprinter of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates.

November 12, 2023

Very easy to schedule an appointment. Always do the work on time and safety inspection a plus. Also the van wash. Excellent service adviser (Adam Garcia). More

by lwpgoalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Report | Print
Nov 13, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you so much for leaving Adam this marvelous review! We are pleased to hear that Adam consistently takes great care of you and your automotive needs. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates.

November 07, 2023

They have Great service great people very professional and friendly I visited them three times already and had always great service More

by JoseZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia, Brennan Ruiz
Report | Print
Nov 08, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Jose, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz Sprinter of Riverside and we are glad that our teams efforts could meet your satisfaction! We are delighted to know that everyone was professional and friendly. We are honored by your repeat business with us. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates.

November 02, 2023

Great customer service by Brennan Ruiz, went out his way to have my car serviced same day and quickly. No charge multi point inspection and car wash were excellent and unexpected bonus. More

by hdoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Report | Print
Nov 03, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Hdoan, We are grateful for you leaving Brennan this amazing review! We are glad to hear that Brennan took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to know that you were happy with the car wash that was excellent and unexpected. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates.

November 02, 2023

Customer service was excellent. David was able to find the vans we needed and get the financing we needed as well. More

by scott S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan, David Alcantar
Report | Print
Nov 03, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Scott, We greatly appreciate you for leaving David this stunning review! We are honored to have had the opportunity to work with you and we are glad that David could provide you with top notch service that you so much deserve. We are delighted to know that he made your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside excellent. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

October 25, 2023

Great service by Adam Garcia. Easy to get quotes and schedule service for our Sprinter vans. Turnaround time is quick. More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Report | Print
Oct 26, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for leaving us this positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that Adam's efforts could meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz Sprinter needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates.

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