Walter's Mercedes-Benz of Riverside

Purchase of 2015 MBZ C300 AWD We purchased a slightly used (Aprox 7,000 miles) 2015 MBZ C300 AWD @ Walter's in Riverside, CA on Thursday, Sept. 17, 2015. Your sales associate, Katr We purchased a slightly used (Aprox 7,000 miles) 2015 MBZ C300 AWD @ Walter's in Riverside, CA on Thursday, Sept. 17, 2015. Your sales associate, Katrin Bassenger, was extremely helpful throughout the two-day process, from the test drive to financial details and final consummation of the deal. We would recommend her to anyone wanting to purchase a new or used MBZ. This is the second MBZ we have purchased from Walter's. Yours truly, Douglas W. Motley & Rhea-Frances Tetley Motley Crestline, CA More

Sprinter Issues I had a recall notice for door issues on my 2015 Sprinter RV conversion and a door locking system that failed due to Winnebago's installation. I met D I had a recall notice for door issues on my 2015 Sprinter RV conversion and a door locking system that failed due to Winnebago's installation. I met David Green, the service advisor at Walter's and he took care of everything in a timely manner. When he first told me that the locking system was a Winnebago error, I said to myself well here we go the bucks going to get passed. But no, he contacted the dealership where I purchased the RV and made the arrangements for Water's to make the repair and what ever paperwork that needed to be processed. I felt the staff was very helpful and knew what they were talking about, they took control and fixed the problem. In me they have a new customer, I will servicing my Sprinter! Thank again for your outstanding customer service!!!! More

Eddy is the best Eddy was so helpful and hard worker for me to get a great deal and help to meet my expectations with my dream car. I would recommnd my friends to de Eddy was so helpful and hard worker for me to get a great deal and help to meet my expectations with my dream car. I would recommnd my friends to definitely go to Walters M Bnz and look for Eddy. He was awesome !!! Thank you so very much Sincerely and respectfully More

Top notch service and constant communication We had to pull off the 91 freeway during a drive from our Orange County home to Palm Springs because our new ML350 was acting strangely. Luckily Wal We had to pull off the 91 freeway during a drive from our Orange County home to Palm Springs because our new ML350 was acting strangely. Luckily Walter's Mercedes was conveniently located at Auto Center Drive in Riverside. We met Branden Monaco, a Walter's service advisor who was on duty that Saturday afternoon of the Labor Day holiday weekend. Branden immediately wrote up our narrative of the problem and set up a courtesy vehicle for us to use. Even though a holiday weekend Walter's was there to help. After Labor Day Branden kept us well informed and Walter's repaired the ML350. Wonderful customer care each step of the way. Thank you Branden and Walter's Mercedes for taking care of us. More

Exceptional Service, Luxury Product, Happy Customer I recently leased a 300C at Walter's Automotive and am thrilled with my experience! My salesman, Mr Jin Lee, went absolutely above and beyond!! I was I recently leased a 300C at Walter's Automotive and am thrilled with my experience! My salesman, Mr Jin Lee, went absolutely above and beyond!! I was on a very short timeline and Jin was able to get the deal signed, sealed and delivered in one week! He was so kind, helpful and efficient throughout, dotting all 'i's and crossing all 't's. I really can't imagine going anywhere else and to anyone else for my MB needs. Fantastic experience!! More

Exceptional Service & Amazing Memory! My experience with Walter's Automotive-specifically Mercedes Benz, was beyond exceptional. From my initial contact with Alan Villasenor via phone, I k My experience with Walter's Automotive-specifically Mercedes Benz, was beyond exceptional. From my initial contact with Alan Villasenor via phone, I knew I was in good hands. Alan will never pressure you into a sale. He is focused on building a relationship with his customers (as he did with me back in 2012 and has still maintained the relationship)! He has assisted my entire family with their needs and has never "sold" us a vehicle, but instead provided an experience which led to creating a memory. My experience with the rest of the staff at Walter's MB was also very positive. They are efficient, effective and know how to properly run their business! Not to mention, I love my car… They found me a car that suits me, my lifestyle and personality… not a car I would ever regret purchasing. I highly reccomend them! More

Excellent Service Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and complet Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and completed all in several hours. Received MB loaner car free of charge and everyone was professional and courteous. More

Rick Akigbe Rick was my salesperson and continues to be an excellent choice. I plan to buy in the future and this is my 2nd Mercedes purchase. I will definitely Rick was my salesperson and continues to be an excellent choice. I plan to buy in the future and this is my 2nd Mercedes purchase. I will definitely buy directly for Rick. More