Walter's Mercedes-Benz of Riverside

I've been going to Walter's Mercedes-Benz of Riverside for 26+ years and my experience has been excellent. J.R. Rodriguez in service is top notch always accommodating. I'm always treated like family. Exce for 26+ years and my experience has been excellent. J.R. Rodriguez in service is top notch always accommodating. I'm always treated like family. Excellent dealership. More

I had an outstanding experience purchasing my Mercedes-Benz, and the credit goes entirely to Travis Rhodes. Before making my decision, I contacted sales representatives from eight different Me Mercedes-Benz, and the credit goes entirely to Travis Rhodes. Before making my decision, I contacted sales representatives from eight different Mercedes-Benz dealerships. Out of everyone I spoke with, Travis was the only one who consistently stood out for being professional, polite, respectful, and genuinely helpful. He never pressured me into making a decision and instead took the time to answer all of my questions honestly and thoroughly. From our first conversation through the delivery of my vehicle, Travis made the entire buying process smooth, transparent, and stress-free. His knowledge, responsiveness, and commitment to customer satisfaction were exceptional. If you're looking for someone who truly values his customers and provides a first-class buying experience, I highly recommend asking for Travis Rhodes. He set the standard for what a Mercedes-Benz sales professional should be, and he's the reason I chose to purchase my vehicle from this dealership. Thank you, Travis, for making this one of the best car-buying experiences I've ever had! More

From start to finish my experience with Walter Mercedes-Benz of Riverside exceeded every expectation. A special thank you to HAE and Daniel for making the entire process smooth, transparent and Mercedes-Benz of Riverside exceeded every expectation. A special thank you to HAE and Daniel for making the entire process smooth, transparent and completely pressure free. They were professional, responsive and genuinely worked hard to earn my business. They delivered an outstanding deal without the typical dealership games. Buying a vehicle should feel this easy. Their honesty and commitment to customer service made this one of the best car buying experiences. I fully intend on sending them as many referrals as I can because I know anyone I send their way will be treated with the same professionalism, honesty and first-class service that you expect from a Mercedes Benz dealership. If you’re looking for a Mercedes?!? I highly recommend asking for HAE and Daniel. They’ve earned a customer for life. More

How I Bought My Mercedes in the AI Era I never expected to buy a Mercedes—let alone an EV. In fact, I wasn’t even aware the 2023 Mercedes-Benz EQS 580 SUV existed until ChatGPT suggested it. C expected to buy a Mercedes—let alone an EV. In fact, I wasn’t even aware the 2023 Mercedes-Benz EQS 580 SUV existed until ChatGPT suggested it. ChatGPT helped me make a list of possible replacements for my aging 2019 Jeep Grand Cherokee. After identifying the Mercedes EQS SUV, it explained that many Mercedes purists felt the vehicle had too much technology—which was exactly what I wanted as a gadget enthusiast—and that the loss of EV tax credits and other market conditions had created an exceptional buying opportunity on the used market. I’d never even ridden in an electric vehicle before, but after searching nationwide, we realized the exact loaded, dark silver model I wanted was sitting right across the LA metro area at Walters Mercedes-Benz in Riverside. It had virtually every option. As a retired TV producer, I value efficiency and dislike dealership games. Rather than losing a day driving through Los Angeles commuter traffic and sitting in a finance office, I emailed Edwin Corea and laid out my terms: the entire purchase would happen strictly by email. Edwin completely respected my unconventional process and rolled with it. Every conversation, disclosure, and line of the purchase contract was reviewed with ChatGPT as a sounding board before I signed. Walters then sent a traveling notary to my house and arranged complimentary flatbed delivery directly to my door, while Carvana arrived to pick up my Jeep. I even financed through Mercedes-Benz so the dealership would receive credit for the loan, then paid it off before the first payment was due. By letting the first owner absorb the steep initial depreciation, my net investment after the Jeep sale was roughly $51,000 for a virtually flawless, original $150,000 flagship. Six months later, I still look back every time I park it. I didn’t just buy a used car; I bought a spectacular retirement gift for decades of work well done ... entirely on my terms. Edwin Corea and Walters Mercedes-Benz proved that great salesmanship isn't about persuasion—it's about respect. AI helped me think. Intentionality did the rest. More

Great dealership knowledgeable staff in sales and service.Ashley was a great help in buying my third vehicle here service.Ashley was a great help in buying my third vehicle here More

I went in for service. I was warmly greeted. I expressed a couple of concerns I had. Ross Geiger listened attentively. After a preliminary check, Ross determined I need not I was warmly greeted. I expressed a couple of concerns I had. Ross Geiger listened attentively. After a preliminary check, Ross determined I need not be concerned about one thing. Saved me $1000 right there. A requested loaner car was issued. A few days later my car was ready. Corrections made. All is well. No charge! I also really appreciated the video sent by the mechanic. I shall return (as needed). More

I love that this dealership service department has no pressure. They give you information and let you decide what services to purchase without pressure. Ross Geiger was my excellent service representativ pressure. They give you information and let you decide what services to purchase without pressure. Ross Geiger was my excellent service representative. More

Driving up to my service appointment, the greeting was courteous and professional. JR Rodriguez, my advisor, was very professional. Likewise, Michael got me the very clean loaner. The next day, I got my courteous and professional. JR Rodriguez, my advisor, was very professional. Likewise, Michael got me the very clean loaner. The next day, I got my car back; all issues addressed to my satisfaction. Lastly, I can tell my car was washed with great attention to detail. More

Liliana was so great to work with! She was beyond helpful, patient, and kind! It was such a great experience! Thank you Liliana!! She was beyond helpful, patient, and kind! It was such a great experience! Thank you Liliana!! More

Walter’s Mercedes-Benz in Riverside provided excellent customer service and made the buying process easy and efficient. Sales Associate Liliana Duran is very knowledgeable about the Mercedes product line customer service and made the buying process easy and efficient. Sales Associate Liliana Duran is very knowledgeable about the Mercedes product line and the specific vehicle purchased. More