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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
5,539 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 5,539 reviews

March 26, 2023

Dan Gressman was excellent sales. Always very informative not pushy and was very concerned about what I wanted and how he could deliver that. He even retentive a $20 bill that fell ou More

by jimhodges
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gressmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Jim, Thank you for leaving Dan this positive review and recommendation! We are happy to hear that Dan could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. We hope to see you again when the time comes for your Sprinter's first service! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 25, 2023

Always very courteous and professional. Enrique Velez was exceptional with his attentiveness to our vehicle's needs. More

by Joeanticevich
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Enrique here at Walter's Mercedes-Benz of Riverside! We are thrilled that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

March 25, 2023

Took my car to get a service B. Jr .Rodriguez help me, he was great. Every time I take my car to Walter’s Mercedes Benz I’ve always gotten great customer service. More

by Lisatucker224
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you so much for your positive needs! We are honored that you continue to confide in us with your Mercedes-Benz needs, and we are so glad that JR took great care of your service B. It is our pleasure to assist you in any way possible. Please do not hesitate to give us ac all if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 25, 2023

This dealership is always attentive. Morris is always so helpful, knowledgeable, and informative. He’s the only Mercedes sales person I go to and will only go to. Highly recommend More

by Julianamendoza21
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Juliana, Thank you for leaving Morris this positive review and recommendation! We are thrilled that he could consistently provide you with the quality care that you deserve and he will be honored to know how confident you are in his efforts. We hope that you continue to choose us for all of your future Mercedes-Benz needs! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 24, 2023

Jr Rodriguez in service was super helpful and accommodating. Diagnosis of car was fair, and I left very satisfied. More

by meglee0001
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that JR's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 24, 2023

It’s always great working with the Walters Service team. Alex Ramirez was on top of everything and super helpful. It’s great to be served by people who care about the quality of their work and the people More

by jmarkmassey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us! We are thrilled that Alex could provide you with the A+ service that you so much deserve. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 24, 2023

Walter’s is the best MBZ Dealership around from their sales force to the service shop, Especially Brandon and the whole team that makes the work run smoothly! The staff as well as the loaner division a More

by pclconstruction
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilliana
Mar 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Offering a smooth and efficient experience is always our goal, and we are glad that Brandon and the team consistently provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 21, 2023

Good service and excellent knowledge by the adviser ( Alex Ramírez ) promised at 3:00 pm and the car was ready at 3:00 pm More

by Ramon
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Walter's Mercedes-Benz of Riverside responded

Ramon, Thank you for your 5-star rating! We are so glad that Alex could get your automotive needs efficiently taken care of. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 21, 2023

They started the process of servicing my car as soon as I arrived. They were all courteous and professional. More

by Silvinha
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you, and we hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 21, 2023

Excellent Service. Friendly prompt and reasonable. I would not go anywhere else but Walter’Mercedes of Riverside More

by SherriN
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bryde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Walter's Mercedes-Benz of Riverside responded

Sherri, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your excellent review! We are so glad that our team could provide you with quality and efficient service. It is an honor to have earned your kind recommendation! Please do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

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