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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,164 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,164 reviews
July 26, 2024
We have been a customer of Walter's Mercedes since 2003 when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes 2017 GLE from them and still have good customer service, not only sales department but especially service department. Our service advisor Ross Geiger explained very well to us what maintenance service needs to be done. He is knowledgeable, knows what he is talking about. He is professional and courteous. Our car was ready on time and clean as promised. Excellent customer service. If I buy another Mercedes ( if they have a hybrid ) I will get it at Walters Mercedes. I can't remember all the names, but the service department receptionist who scheduled my appointment was accommodating, professional and courteous. More
by mocclopez
Employees Worked With
Helpful July 22, 2024
Has a great experience! I ran out of DEF fluid and they refiled no problems I ran out of DEF fluid and they refiled no problems More
by kmineau
July 21, 2024
Liliana Duran is amazing! She is friendly, knowledgeable and attentive to your request. Go see Liliana and give your business to Walter’s Mercedes -Benz of Riverside. She is friendly, knowledgeable and attentive to your request. Go see Liliana and give your business to Walter’s Mercedes -Benz of Riverside. More
by crischelle8
July 19, 2024
Michael Ramos is a very professional, kind, and knowledgeable service provider. I appreciate the level of respect he has shown me each time I have had to have my car serviced. I requested him the knowledgeable service provider. I appreciate the level of respect he has shown me each time I have had to have my car serviced. I requested him the last time I came in for service and I’ll request him again. To be clear, I will not patronize a business that fails to deliver quality customer service and care nor do I hesitate to let others know about my experience - good or bad. Thanks, Michael, for your great customer service. More
by CH
Employees Worked With
July 18, 2024
Every time I come to Walter’s, my service advisor Alex Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee. Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee. More
by Ymecoach
Employees Worked With
July 17, 2024
Raymundo was very professional and excellent to work with. Justin in finance was very knowledgeable and great to work with as well. with. Justin in finance was very knowledgeable and great to work with as well. More
by Smich123
July 15, 2024
I have been going to Walter's MB in Riverside since 2010 and I am very satisfied with the quality of service that I receive each time. and I am very satisfied with the quality of service that I receive each time. More
by Ikechi Obiocha
Employees Worked With
July 13, 2024
We just bought our van from Dan Gressmann. He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly re He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly recommend this dealer and the sales team! More
by Jiayi Qu
Employees Worked With
July 13, 2024
Thanks for helping us purchase pur first Mercedes, Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. More
by K P
July 13, 2024
First time getting my car serviced and Johnathan Hasshaw made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys More
by Juan88marquez
Employees Worked With
