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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,602 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,602 reviews

May 01, 2026

we were impressed on the professionalism and assistance provided by the servce advisor .. ALEX RAMIREZ. He was so welcoming and truly outstanding in giving advices and details for our concern on the GL More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2026

Servicing my vehicle At Walter’s Mercedes has been a good experience. I choose to come there each time instead of any other dealership. The Representatives do change frequently and not so many familiar faces More

by Robin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Walter's Mercedes-Benz of Riverside responded

Robin, Thank you for your excellent review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that our team consistently provides you with a top-notch experience. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 21, 2026

Very Pleasant experience buying car from from Walter's Mercedes at Riverside. Miguel Mata is excellent salesman very accommodating to all the questions. Does his best to give advice on selecting the rig More

by safwanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Mata
Apr 21, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Miguel. We work extremely hard to ensure our guests are satisfied with their experience and we are glad Miguel took great care of you and met your automotive needs. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 17, 2026

Excellent customer follow through, and patience with the different available car models to choose from, which might make decision taking take longer More

by Bassam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Mercedes-Benz of Riverside. We are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 17, 2026

my third car purchase from eddy and travis⭐️as always, mercedes-benz of riverside and their staff never disappoint! absolutely LOVING my all new CLA250+! More

by baileywathen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz CLA250+. Bailey! Your continued business means so much to us, and we are thrilled that Eddy and Travis consistently provide you with the quality care that you deserve. Your satisfaction means so much to us. Thank you for your kind review! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2026

Always clean and fully stocked on amenities. Staff is friendly and helpful. Customer service is impeccable. More

by RuthieD19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Sandefur
Apr 16, 2026 -

Walter's Mercedes-Benz of Riverside responded

Ruthie, thank you for your excellent review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that our team is consistently kind and helpful. We hope you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 04, 2026

Huge thank you to Hae & Edwin for helping me get into my 4th Mercedes. I work in the industry and have been shopping around for a new car. I compared pricing with 2 other stores, even shopped with another M More

by Ramos.Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We realize you have several options when choosing a dealership, and we are honored that you picked us here at Mercedes-Benz of Riverside. We are so glad Hae and Edwin could get you into a vehicle that you love- while providing you with a seamless and efficient experience. It is our pleasure to assist you in any way possible. Congratulations on your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2026

This dealership has an excellent team of professionals. In particular, Rafael Aribuabo was extremely knowledgeable and helpful in all aspects of the sales process. I would strongly recommend this dealershi More

by Dp_cio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad Rafael's efforts met your satisfaction. Congratulations on your new Mercedes! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2026

Every time I can in for service Joseph Loera takes great care of me. He is patient and well informed. He has great customer service and I always ask for him when I bring my cars in. More

by ibwenchil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad Joseph consistently provides you with thorough and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2026

Fantastic Experience with Chris Chacon I looked for almost a month and found my rare Rose Gold Mercedes‑Benz GLA 250 on my own, but Chris Chacon made the purchase experience outstanding. I am one of th More

by Shavon Moore - Cage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chacon in Sales
Apr 02, 2026 -

Walter's Mercedes-Benz of Riverside responded

Shavon, Thank you for leaving Chris this positive review and recommendation! We are honored that your vehicle search led you to us, and we are glad Chris provided you with a seamless, top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Rose Gold Mercedes-Benz GLA 250- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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