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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,011 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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October 19, 2020
I would like to thank Brandon Monaco for his help. He was always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my issue wasn’t resolved, you were a big help. More
by storres
Employees Worked With
Brandon Monaco
October 19, 2020
I've been coming to Walter's for service for years and Alex Ramirez has been my service advisor for the last 2 yrs best Alex Ramirez has been my service advisor for the last 2 yrs best More
by THERON LEWIS
Employees Worked With
October 18, 2020
The service is excellent. Austin have been very helpful and provided excellent service. He have been serving me for last four years and the the service have been above and beyond . and provided excellent service. He have been serving me for last four years and the the service have been above and beyond . More
by falam64
Employees Worked With
Austin Schneider
October 18, 2020
The whole set up from phone scheduling, rescheduling, drop off, servicing and picking up was great. David Greene was courteous, efficient and knowledgeable. I will recommend Walter's anytime. drop off, servicing and picking up was great. David Greene was courteous, efficient and knowledgeable. I will recommend Walter's anytime. More
by anthony.uwakwe
Employees Worked With
David Greene, Cody Burt
October 18, 2020
David Greene went above and beyond for me on my most recent visit for scheduled maintenance. As I have experienced in the past here, service has been well done. However, I also had a problem with my p recent visit for scheduled maintenance. As I have experienced in the past here, service has been well done. However, I also had a problem with my phone/bluetooth: people could not hear me. David and the technician were able to research, find and correct the issue (too much foam around the speaker). Now I can easily converse from my car. I am so appreciative and grateful that David went the extra mile for me! I am completely satisfied! More
by BettyJean.ODonnell
Employees Worked With
David Greene
October 18, 2020
As always Brandon Monaco took very good care of our car, it was ready in a timely manner, it was clean and ready to go, thanks Brandon it was ready in a timely manner, it was clean and ready to go, thanks Brandon More
by mbmatthewsjr
Employees Worked With
Brandon Monaco, Brandon Monaco
October 17, 2020
Brandon Monaco offers great service. He really makes having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. More
by MA
Employees Worked With
Brandon Monaco
October 17, 2020
Walters’s never disappoints!! Top notch service and great care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I can care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I cannot help but to be a loyal customer More
by Gdzdiva
Employees Worked With
David Greene
October 17, 2020
I have always had a wonderful experience going to Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligen Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligent, and friendly. He explains things in detail and makes the appointment easy. Thanks for everything! More
by LexieL
Employees Worked With
Austin Schneider
October 17, 2020
Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More
by Marianna
Employees Worked With
