Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,037 Reviews

3,037 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
August 30, 2019

Great service Walters Mercedes is a great place to service your vehicle. Brandon is my advisor and he always explains things to me and make me feel like family. More

by boleslovdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We are so appreciative of the opportunity to serve you, and we are delighted to know that Brandon always provides you with the quality service that you deserve. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Awesome! I had my moms C300 in for service and I was told I needed brakes. Joseph was able to get me in a loaner car and it ready that afternoon. Thank you! More

by Issac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Issac, It is a pleasure to hear that Joseph ensured that you and your vehicular needs were efficiently taken care of. We thank you for sharing this 5-star review and hope to see you again the next time your mother's vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Great customer service My advisor Joe was extremely knowledgeable with showing me my navigation and apple car play, he took his time and made sure all my questions were answ More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Maria, Thank you for sharing this 5-star review! We are so pleased that Joe could be of great assistance to you and effectively resolve each of your questions and concerns. If there is ever anything more that he or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Couldn’t be better Very quick and easy experience. Just a quick service. I’m so used to waiting hours on end for something simple to be done. I enjoyed how painless and More

by Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt, Adam Garcia
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Michel, It is our goal to make our customers' experiences as positive as possible, and we are overjoyed that the quality and efficiency of our work met your satisfaction. We appreciate you leaving us this excellent review, and we hope that you continue to confide in our dealership for your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Best service! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! More

by MorganM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Morgan, Thank you for leaving us this amazing review! It is our pleasure to serve you, and we are so honored to have earned your confidence and loyalty. Providing detailed and efficient service is so important to us, and we look forward to offering you nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Above and Beyond! Austin Schneider went above and beyond to make sure our GLS was fixed properly! He called us to update us on everything that was happening to our vehi More

by Rollefsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive feedback! We are happy to hear that Austin provided you with thorough, attentive, and quality service! Maintaining your full safety and satisfaction is so important to us, and we will be sure to continue offering you our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 29, 2019

New Tire Hit a curb and cut the rear tire on our E350. Austin Schneider was great in assisting me with warranty information and getting a new tire. More

by rseevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so pleased that Austin could swiftly get your tire issue resolved. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 29, 2019

Me Austin was great help to me , he answered all my question Walters Mercedes, very fast service , they got me in and out in no time , I will refer my friends to Walters , Austin was great help , he also told ab More

by Maddy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt, Austin Schneider
Aug 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Maddy, Your safety and satisfaction are our priorities, and we are delighted to know that Austin took thorough care of you and your vehicular concerns throughout your recent visit. Efficiency is what we aim for, and we look forward to continuing to provide you with the same quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 27, 2019

Excellent treatment Brandon Monaco was very helpful ,explained everything and made me feel confident and comfortable with the repairs that the car needed. My son has bee More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ricardo, Thank you so much for leaving us this wonderful review! Our customers' safety and satisfaction are our priorities, and we are so delighted that our service met your and your son's satisfactions. We are honored by your kind remarks, and we hope to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 19, 2019

Great MBZ service I took my automobile in for periodic maintenance service and my advisor, Joseph Loera was very good in every facet of his job. He was very courteous, More

by Jet11joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph and our dealership this kind recommendation! Providing quality service is so important to us, and we are delighted to know that Joseph resolved each of automotive concerns- effectively. We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

...
175
...