Walter's Mercedes-Benz of Riverside - Service Center

Effortless My Mercedes car service started with a warm genuine smile and helpfulness and ended with exceptional auto service to my Mercedes E400 put a smile on My Mercedes car service started with a warm genuine smile and helpfulness and ended with exceptional auto service to my Mercedes E400 put a smile on my face. More

Excellent service Cody Burt was my service person. Some people just go through the motions of being polite and kind, but you can tell there heat is not in it. Not Mr. B Cody Burt was my service person. Some people just go through the motions of being polite and kind, but you can tell there heat is not in it. Not Mr. Burt. First he made sure that he understood what I wanted for service. He offered car service. He came out several times to the waiting room to give me updates on when the car would be ready. Again, it was more than service, he made me feel that he genuinely cared. This war feeling will make me always come back to Walters's especially for my next car. Because of Mr. Burt, the question is not where I'll be purchasing my next car, but which car will it be.....the GLS SUV or the G-Class from Walter's of course. More

brandon monaco I trust Brandon whenever I go to Walter's. He is always honest and clear about all the repairs needed. And he has professional attitude. He was the re I trust Brandon whenever I go to Walter's. He is always honest and clear about all the repairs needed. And he has professional attitude. He was the reason I went back to Walter's. More

Great end to a camping day in our Sprinter RV While at the beach camping in our Sprinter RV, the check engine light came on. I called Walters and scheduled an appointment on the way home for a qui While at the beach camping in our Sprinter RV, the check engine light came on. I called Walters and scheduled an appointment on the way home for a quick check. With a refrigerator full of food and running on battery, we stopped for our quick check. They had it fixed while we waited and my wife's leftover food was in great shape. It's nice to have a Sprinter RV we can always rely on. Extended Warranty. No charge. More

Excellence with a professional service and smiles. I came in to service one Benz and left buying a two seater Benz. All because of a kind, caring, no pressure salesman Gary Gunzman. I came in to service one Benz and left buying a two seater Benz. All because of a kind, caring, no pressure salesman Gary Gunzman. More

Excellent Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friend Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friendly. More

Above and beyond customer service The staff at this dealership goes above and beyond with customer service. Came in with check engine light on. Brandon Monaco answered my many questi The staff at this dealership goes above and beyond with customer service. Came in with check engine light on. Brandon Monaco answered my many questions and concerns. Took the time to verify information. At the end, I was able to drive away with a peace of mind that my car was fixed! It was fixed quicker than I expected. Will definitely come back to all my car needs! Go to Brandon he will definitely help you out! More

Excellent customer service Always takes time to acknowledge, treats us with respect, courteous, friendly and kind. Ask questions and answers all questions without hesitation. Kn Always takes time to acknowledge, treats us with respect, courteous, friendly and kind. Ask questions and answers all questions without hesitation. Knowledgeable of car aspects. More

Great work Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questio Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questions More

Professional technician Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional. More