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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,040 Reviews

3,040 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 01, 2018

Great service! I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable a More

by Jess24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jess for your five star review. We're glad Alex was helpful and exuded good customer service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Very considerate service as always!! Mr.Burt is very sincere person. This is my third or fourth time with Cody. I drive mostly with two kids so if something feels a little strange I oft More

by Jmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. When it comes to safety and peace of mind, we can never be too cautious. No matter how little you or anyone else may think it is, we will look at it. Glad Cody can give you the peace of mind that you and the small children will be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Best Service Anywhere It's inconvenient and stressful most of the time to get car a serviced. But it was a pleasure to work with David Greene because he explained in detai More

by Bentley.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Bentley for your five star review. We're glad David can take what usually is a stressful time and turn it into a time to kick back and relax, knowing everything is going to be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great experience The staff at Walters is always amazing and extremely helpful every time I bring my car in for service. This last time I dealt with Austin Schneider wh More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you JT for your five star review. We're glad Austin was knowledgeable, patient with you, and made you feel all was taken care of. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Good service Mr. Ramirez was attentive and provided me with honest feedback about my car. overall, great customer service! I would definitely be going back to this More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Susan for your five star review. We're glad Alex was attentive and provided feedback on your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Friendly and efficient! I use to go to UCR and this is was the closet dealer to take my sprinter in. I was so impressed with the service, friendliness and commitment from Ada More

by Hachisarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam made such an impression that even after you left the area, you still made the trip and we thank you for that. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

David was fast with processing me in and detailed. David had a shuttle take me over to the mall and picked me up. After being at the mall, I called for pick up and they came right away. More

by sony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Sony for your five star review. We're glad you enjoyed our shuttle service. With the mall being such close proximity it makes for a great place to wait for your vehicle repairs to be completed. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Excellent service I took my sprinter in to Walters automotive, I was amazed with the customer service. Adam G. Was very helpful, friendly and informative. Thank you! More

by Ladynblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Adam took great care of your Sprinter van. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Quick Service quality work Took my car in for scheduled service. It was a great experience from start to finish. David Greene was like a concierge and took care of everything fr More

by Robertgreen35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad David and his team could return your vehicle to it's flawless state. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Quick service with no hassle I had a great experience at Walters Mercedes. Was able to get my sprinter in and out within an hour on my first service. Would recommend Adam to anyon More

by Daniel fruit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jan 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Daniel for your five star review. We're glad Adam worked efficiently on your Sprinter, having you in and out in a flash! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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