Walter's Mercedes-Benz of Riverside - Service Center

A good day at Walter's! Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks More

Service Appointment David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and ar David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and arranged for me to be pick up. The serfice was quick and my car was nice and clean when I picked it up n More

Fantastic Experience with the First Scheduled Service Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an ap Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an approximate timeframe when I can expect the car to be ready. He updated the progress via text messages. He also called me when the car was ready for pickup. Overall, I had a very pleasant and great experience. More

David Greene is excellent David Greene is always very helpful and friendly. He always gets my car back to me in a timely manner. He's a hard working and I would definitely reco David Greene is always very helpful and friendly. He always gets my car back to me in a timely manner. He's a hard working and I would definitely recommend him More

Recent service experience We recently brought our new C300 in for service. We were met by Wyman Apple. We were met with so much patience and all of our questions were answered. We recently brought our new C300 in for service. We were met by Wyman Apple. We were met with so much patience and all of our questions were answered. Couldn't have asked for anymore out of the experience. More

First scheduled “A” service My service advisor, Austin Schneider, was very polite and accommodating when I took my vehicle in for Svc. Austin noted my concerns and discussed outc My service advisor, Austin Schneider, was very polite and accommodating when I took my vehicle in for Svc. Austin noted my concerns and discussed outcome when I picked up vehicle. Overall, the staff at Walters are top notch. More

Austin Schneider is such a professional service advisor Austin has always represented Walter's Mercedes Benz is a professional manner. He does what he says he is going to do which is always appreciated. Austin has always represented Walter's Mercedes Benz is a professional manner. He does what he says he is going to do which is always appreciated. More

Wonderful service Adam Garcia was very helpful in taking care of us for the service on our sprinter van we Will definitely be back. Thank you again Adam Garcia was very helpful in taking care of us for the service on our sprinter van we Will definitely be back. Thank you again More

Great service I stopped by Walters to get some questions answered about the Mercedes that I just bought. Cody Burt answered my questions without hesitation, even th I stopped by Walters to get some questions answered about the Mercedes that I just bought. Cody Burt answered my questions without hesitation, even though I told him I wouldn't be getting any work done until later. Gray experience More

They took good care of my van They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. More