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JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

August 06, 2026

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Always helpful and prompt and always keep you updated on the progress of your vehicle. More

by Kuri699
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Recommend Dealer
Yes
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Aug 06, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your kind review! We are glad our team consistently takes great care of you and keeps you well informed throughout the process. We hope you continue to choose us for all of your future automotive needs. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

July 11, 2026

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I've been going to Walter's Mercedes-Benz of Riverside for 26+ years and my experience has been excellent. J.R. Rodriguez in service is top notch always accommodating. I'm always treated like family. Exce More

by lgg
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Yes
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Jul 13, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! It is an honor to have earned your confidence and loyalty, and JR and the team will certainly continue to provide you with the A+ service you deserve. Please do not hesitate to give us a call if we may ever be of further service to you. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

February 28, 2026

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JR is competent, friendly and very helpful with all my concerns ! I used to drive Hondas and Chevys, but will never go back ! Your service is the best ! More

by susanne
Recommend Dealer
Yes
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Mar 02, 2026

Walter's Mercedes-Benz of Riverside responded

Susanne, Thank you for your positive review! We are so glad that JR was kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2026

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Great customer service always return my call in 5 min and keep me well informed of what service is being done and what they recommend I always ask for JR Rodriguez he’s great More

by DeniseSs
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Yes
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Jan 29, 2026

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review, Denise! We are delighted that JR consistently takes great care of you and keeps you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 23, 2025

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First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Bec More

by Dodge_boy
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Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Joseph Loera, Kelly Sandefur , Tyler Usary

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Dec 26, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Your safety and satisfaction are our top priorities, and we are glad that our team took great care of you and your automotive. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 25, 2025

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Walter MB employees are usually courteous and professional whenever I come here to service my SUV. More

by Kmacsus
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Recommend Dealer
Yes
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Nov 26, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing our dealership and for your kind review! We are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2025

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Great staff greeted promptly by service and sales. I have recommended my clients to have their vehicles serviced here. More

by Michael.floyd92
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Yes
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Oct 29, 2025

Walter's Mercedes-Benz of Riverside responded

Michael, thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 25, 2025

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Jr rodriquez helped me out when I dropped off my gclass for repairs and he was very professional and helpful. More

by Rob2pointOh
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Recommend Dealer
Yes
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Oct 27, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Jr took great care of you and your Mercedes-Benz needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 20, 2025

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Jr Rodriguez at Mercedes-Benz Riverside provided excellent customer service. I was happy to be able to leave my car for its service before work and pick up after work, everything was done and ready More

by erinn.seefeldt
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Recommend Dealer
Yes
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Oct 20, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are glad that Jr took great care of you and kept you well informed throughout the process. Your kind recommendation means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 14, 2025

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Employee Rating

Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, Joseph Loera, Brennan Ruiz, Kelly Sandefur, Ross Geiger, Justin Christian , Danny Ventura

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Oct 14, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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