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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,007 Reviews

3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 01, 2017

David Greene is excellent David Greene is always very helpful and friendly. He always gets my car back to me in a timely manner. He's a hard working and I would definitely reco More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation, We're glad David is helpful and friendly and gets the job done in a timely manner. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Service Appointment David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and ar More

by Candice.bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David was able to arrange for your shuttle service to and from the mall as you waited. It's great to know your service with faster than expected and that your vehicle was clean upon receipt. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Fantastic Experience with the First Scheduled Service Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an ap More

by mbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David took the time to explain the details of your service. It's great to know you were updated on the progress of your service. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 31, 2017

First scheduled “A” service My service advisor, Austin Schneider, was very polite and accommodating when I took my vehicle in for Svc. Austin noted my concerns and discussed outc More

by FarmerKya8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Austin was polite and accommodating. It's great that he addressed your concerns. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 26, 2017

Austin Schneider is such a professional service advisor Austin has always represented Walter's Mercedes Benz is a professional manner. He does what he says he is going to do which is always appreciated. More

by PassionOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad Austin always puts his best foot forward when serving you. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 21, 2017

Wonderful service Adam Garcia was very helpful in taking care of us for the service on our sprinter van we Will definitely be back. Thank you again More

by Mimiyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam was able to maintain your Sprinter Van. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

Fast service Excellent customer service and fast answer to the problem and right treatments to the part with fair price. He made on time rent car schedule we cou More

by naranjo1431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five stare review of Cody and the service department. We're glad you we're shown excellent customer service. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

Great service I stopped by Walters to get some questions answered about the Mercedes that I just bought. Cody Burt answered my questions without hesitation, even th More

by Bunceyface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to be informative. We are here to help, even if you aren't getting your work done until later we won't hesitate to help you out with your Mercedes-Benz. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

They took good care of my van They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. More

by Mrs. McGary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Adam was doing all he could to take care of you. We want everyone who comes through our doors to leave with asense of complete satisfaction. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 19, 2017

Awesome Very good customer service, Mr. David Greene explained the service in detail he made sure there was a courtesy vehicle available for me. The next day More

by Goofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Dave was able to explain all that was being done to your vehicle. It's great that he set you up with a loaner and that when you came to pick up your vehicle he was there to answer any of your questions in regards to your repairs. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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