Walter's Mercedes-Benz of Riverside - Service Center

Correcting a customer's mistake My service advisor Ambar Mejia was very helpful dealing with the servicing of my 2013 Smart fortwo passion. I highly recommend this car dealership. Th My service advisor Ambar Mejia was very helpful dealing with the servicing of my 2013 Smart fortwo passion. I highly recommend this car dealership. Thanx Quinn More

Automotive service Received excellent customer interaction with my service advisor, David Greene. He made sure all of the issues I came in for were completed and done in Received excellent customer interaction with my service advisor, David Greene. He made sure all of the issues I came in for were completed and done in a timely manner. Also put me in contact with his supervisor to finish up with a past need. More

Satisfied My service at Walters went very smooth. From the time I was greeted even before I got out of my car to the time I got back to my newly washed car, eve My service at Walters went very smooth. From the time I was greeted even before I got out of my car to the time I got back to my newly washed car, everything was well-executed. David was polite and efficient. More

"Quality of Service" I have had service performed on our Mercedes on several occasions and have always been more than satisfied with the results. On my most recent servic I have had service performed on our Mercedes on several occasions and have always been more than satisfied with the results. On my most recent service I was fortunate enough to be attended by Mr. Alex Ramirez during the process. He ensured that my vehicle, as well as myself, were treated in a very professional manner, and provided the utmost courtesy along the way. More

As usual, the best of care. The excellent and quick service I received was beyond my expectation. I would definitely recommend this department, especially the service manager, Ma The excellent and quick service I received was beyond my expectation. I would definitely recommend this department, especially the service manager, Mark Interlicchia and service rep, David Green. More

The service department here is great! I had a few problems specifically with my radio, it was still under warranty so i took it in and had it checked out. There were a few things i also w I had a few problems specifically with my radio, it was still under warranty so i took it in and had it checked out. There were a few things i also wanted them to look into while it was there. JR was my advisor, he was great! JR was on top of everything and got back to me on each and every concern i had. Everyone i spoke or dealt with in person were very polite and welcoming. They replaced my radio and i piccked up my car basically a morning later. I loved it. So simple and didnt need to worry about a thing. More

Great customer service and service I would like to thank David Greene.... He is my service advisor and is always there to help me with my vehicles. He's very polite, knowledgable and di I would like to thank David Greene.... He is my service advisor and is always there to help me with my vehicles. He's very polite, knowledgable and diligent! I would highly recommend WALTERS for any of your needs, as well as David for your service advisor!! More

Accountable Service with a Smile I was greeted by Brandon Monaco with a smile and friendly hello! We went over my service to have on my C300 and a concern I had which right away was h I was greeted by Brandon Monaco with a smile and friendly hello! We went over my service to have on my C300 and a concern I had which right away was handled and checked upon and I learned something too! Brandon was professional from the time I brought my car in through checking out and going over the details when picking my C300 up. It was a pleasant and nice experience. Thanks Brandon! More

wonderful experience Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and ve Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and very kind. Great service, great experience More

Experience with the service of my E320 I had an extremely pleasant experience with the service of my car. Brandon Monaco greeted me when I arrived, went over all the services based on the a I had an extremely pleasant experience with the service of my car. Brandon Monaco greeted me when I arrived, went over all the services based on the age of my car and asked me about any issues or concerns I want to discuss. He arranged for a loaner when we came to know it will take 2 days or so to complete all the work. He texted me every day to update me on the status of the car. Brandon went over the entire service that was done, item by item, when I came to pick up the car. Overall, a fantastic experience. More