Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,013 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,013 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
August 06, 2021
I was very pleased with the assistance that I received from Alex Ramirez. It was my first time visiting Walter’s, he took his time to explain what work was needed on my car. He was very patient with my qu from Alex Ramirez. It was my first time visiting Walter’s, he took his time to explain what work was needed on my car. He was very patient with my questions as well, which I appreciate so much! More
by Jenn
Employees Worked With
August 06, 2021
I was very happy with the service I received from Walters Mercedes. JR Rodriguez was a very professional service advisor. I have 2 Mercedes, they will always have my business. Mercedes. JR Rodriguez was a very professional service advisor. I have 2 Mercedes, they will always have my business. More
by Kiko2021
Employees Worked With
August 02, 2021
Dropping off the car was easy and quick. Got my loaner car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. More
by ritah
Employees Worked With
Brandon Monaco
August 01, 2021
I want to extend my appreciation towards my service advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the proces advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the process thru out my experience on the issues that I brought my vehicle for repairs and maintenance service. Mr. Ramirez was responding to my request via text, in no time, on the spot, an excellent system implemented by the dealership, which made it so easy to communicate. All the repairs or maintenance needed, assessed by the multiple points inspection which was free of charge, were send thru a link where I could see everything that my vehicle needed or was recommended in a form of video, or writing inclusion it’s costs. I loved the whole experience at Walters Mercedes from Riverside. Thank you Alex. 👍👏 More
by Gabriela Bencito
Employees Worked With
July 31, 2021
I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the b and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the best! More
by cindy
Employees Worked With
July 31, 2021
Super pleased with my service and I just really want to take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealers take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealership. Nothing but good things to say! More
by Ashley111
Employees Worked With
July 30, 2021
Ask for JR. He’s very helpful! Always professional and communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them More
by sanazto
July 30, 2021
Walters has always been my go to dealership! It’s so close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph. close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph. More
by Leslielee
Employees Worked With
