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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews
Call Service Center (951) 441-6182

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 23, 2021

Austin Schneider is kind and has provided excellent service assisting us with new tires. Also providing updates on other maintenance needed for the vehicle. Thanks , Leslie W More

by lesliedwillhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Aug 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leslie, Providing quality and efficient services is so important to us, and we are so glad that Austin's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your excellent review, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 25, 2021 -

lesliedwillhite responded

Okay , Thank you

August 23, 2021

Austin was great to work with, he made the whole process very easy and was beyond helpful. I will continue to reach out to Austin Schneider as my go to contact at MB. More

by Daleo.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Aug 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Daleo, Thank you for taking the time to leave Austin this 5-star review! Providing quality and efficient services is so important to us, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you. We look forward to providing you and your vehicle with our best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 20, 2021

Brandon Monaco, I think he is the best service advisor I ever met, has great personality and he listens well and stays on top of the situation until it is done, the guy is fantastic thank you much Brandon. More

by Willwhite594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Aug 20, 2021 -

Walter's Mercedes-Benz of Riverside responded

Will, Thank you so much for leaving Brandon this 5-star review! We are delighted that Brandon consistently takes great care of you and your vehicle! Providing thorough and efficient services is so important to us, and he will be honored to know that you deeply value his service. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 20, 2021 -

Willwhite594 responded

Thank you guys for letting me respond, Brandon is a great guy i'm so glad he's my service advisor, and Walters is a great car dealer ship, a great group of people they are so kind, i would'nt go any where else. Thank you guys. William White

August 19, 2021

Excellent service. I love the new service video explaining everything with recommendations and you can see what they are talking about. Service rep David was professional and answered all my ques More

by DEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that David took great care of you and your vehicle throughout your visit. Providing thorough and efficient services is so important to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 18, 2021

Visiting Walter's Mercedez-Benz of Riverside is like visiting friends. Everyone is always friendly and attentive. Every member of the staff remembers you and greet you as you come in. The service is More

by ODPino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt
Report | Print
Aug 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are delighted that our team could consistently meet your satisfaction and make you feel like the valuable customer that you certainly are. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2021

Joseph Loera, one of the service advisers is very helpful and knowledgeable. I will highly recommend his services. More

by benjielungay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
Report | Print
Aug 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

Benjie, We greatly appreciate you taking the time to leave Joseph this wonderful review and recommendation! We are so glad that he provides you with nothing less than the 5-star service that you deserve, and he will be honored to know that you greatly value his service. Please drive safely, and do not hesitate to let us know if there is ever anything more that Joseph and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 13, 2021 -

benjielungay responded

👍👌✌️

August 13, 2021

Reliable, timely and honest service. Ask for David Greene in service dept. More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you so much for leaving David this positive review! We are so glad that David provided you and your vehicle with exceptional care throughout your visit! He will be honored to know that he earned your kind recommendation. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2021

Customer Service exceeded expectations. David Greene was honest, straightforward and a pleasure to work with More

by Bwtiffani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tiffani, We are delighted that David provided you with exceptional care throughout your visit, and we greatly appreciate you taking the time to leave him this 5-star review! Your satisfaction means so much to us. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2021

Representative very courteous, took care of my car problems. Dealership is very clean and inviting More

by Jet11joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2021

Mr. Austin Snieder took care of like I am a VIP. He is very professional. More

by Topgun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are thrilled that Austin could make you feel like the valuable customer that you certainly are, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to assist you in any way possible. We hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels- on behalf of Austin and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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