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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 29, 2021

Love this dealership. Everything is so easy here and the employees are very professional. My service advisor Joseph was really great and helped me out in every way he could! thank you so much. It’s really a More

by Mckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Mckenna, Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph got your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. We greatly appreciate your wonderful review, and we hope to see you again the next time you are in need of automotive service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 28, 2021

Always great service!! Fast comfortable waiting times. Very professional staff. Brandon Monaco is always very helpful. I would highly recommend Walters Mercedes to all my friends. More

by Karen Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Jul 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Karen, Thank you so much for your wonderful review! Providing top-quality service is so important to us, and we are so glad that Brandon consistently meets your satisfaction. It is an honor to have earned your kind recommendation! We look forward to providing you and your vehicle with the best care in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

I brought in my car a couple of days ago, it was making a weird screeching sound and was really worried about it. My advisor Joseph helped get it fixed and i only waited about 2 hours ! I went home and my ca More

by FRANKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Frankie, Thank you for taking the time to leave us this 5-star review! Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph could ease your concerns and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

I just had my car serviced at Walters Riverside and David Greene was awesome! He is very kind and kept me informed every step of the way. Awesome customer service! More

by melli.mendiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Melli, Offering thorough and efficient services is always our goal, and we are so glad that David provided you with nothing less. We greatly appreciate you taking the time to leave us this 5-star review, and we hope to see you again the next time you are in need of automotive service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

Great service. Great employees. Great coffee. Walters Mercedez service is the best, they always help me out when in need. Thank you guys. See you next year. More

by Freddywings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Freddy, Thank you so much for your positive review! Providing a top-notch experience is so important to us, and we are delighted that we continuously meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travel, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

Alex and the entire service team at Walter’s Riverside have consistently provided us with top notch, excellent service for all of our Mercedes vehicles. They set the bar high. I’d never take my Benz anywh More

by adrianbanalesbb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Adrian, Thank you so much for your excellent review! We greatly appreciate you confiding in us with your automotive needs, and we are so glad that Alex and the team continuously provide you with 5-star service. It is our pleasure to serve you. We will certainly continue to provide you with nothing less than a top-notch experience in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

I am very much happy for the service I received from Walter’s. Alex Ramirez who is my service provider is always on top of everything. More

by soriano,sal1945
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramirez
Jul 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sal, Thank you for taking the time to leave us this positive review! Providing top-notch service is always our goal, and we are delighted that Alex's efforts always meets your satisfaction. We hope that you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of Alex and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

Brandon Monaco and the team at Watler's preformed above our expectations. The GLE350 was in for the 30,000 mile service. Brandon suggested that the car be detailed and what a wonderful job! The vehicle loo More

by bill.shields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you for taking the time to leave us this wonderful review! Providing thorough and efficient services is always our goal, and we are so glad that Brandon and the team met your satisfaction. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 24, 2021

Excellent customer service. Everything you expect from Mercedes-Benz! Austin is always accessible, very knowledgeable and kind. He truly makes coming to the dealership a joy! More

by Nikki Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nikki, Thank you for taking the time to leave us this positive review! It is our pleasure to assist you in any way possible, and we are delighted that Austin continuously provides you and your vehicle with the best care. He will be delighted to know that you deeply value his service. Please drive safely, and do not hesitate to let us know if there is ever anything more that Austin and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 22, 2021

Want to start off by saying this is by far the best dealership I’ve been to. As soon as I came here all my worries went away because I knew I was in good hands. My service advisor went above and beyond More

by CamKin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cam, Thank you so much for your 5-star review! Your safety and satisfaction are our utmost priorities, and we are delighted that our team could put you at ease and get your automotive needs efficiently taken care of. We look forward to providing you and your vehicle with the best care for many years to come. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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