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Wantagh Mazda - Service Center

Wantagh, NY

4.9
466 Reviews

466 Reviews of Wantagh Mazda - Service Center

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January 02, 2020

Avoid. Thumbs down! Way down! Both Gary and Craig are unprofessional. When it comes to servicing an older car they have no patience or professionalism. All I needed was an oil pl More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Gavin
Jan 13, 2020 -

Wantagh Mazda responded

Hello, JC. We are sorry to see that you didn’t enjoy your time with us at Wantagh Mazda. It is our desire to give everyone who comes to our dealership the attention, care, and best recommendation we can provide. We believe in our Genuine Mazda Parts and services and know that, taken care of properly, they will give the best ride and performance for the life of your vehicle. Because of this, we do stand by our original recommendation to avoid aftermarket parts whenever possible. We are glad to hear that you found a resolution that you feel comfortable with; however, if you would like to discuss this further, please reach out to Vin Vergara, our General Manager at 516-826-7788 x336 or via email vinv@wantaghmazda.com.

December 19, 2019

Thank you for your help and for getting me in & out! Dealership is efficient, short in wait time. They are always ready to help you. If they don’t have an answer they will get you one. Been with this dea More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Wantagh Mazda responded

Thanks for the awesome 5-star rating and feedback, Chris! We’re pleased to hear that our team took care of you and that everything went smoothly. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

December 13, 2019

I hit debris from a large tree that had fallen on the parkway and could feel that the car was driving differently afterwards. Craig took the car for a drive himself and ultimately found that I'd caused s More

by Lainy
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2019 -

Wantagh Mazda responded

We are happy to hear Craig was able to solve the issue with your vehicle and get you back on the road safely. Please do not hesitate to let us know if you continue to have any issues with your tires! We want nothing more than for our loyal customers to be safe on the roads. We look forward to working with you again in the future!

December 10, 2019

service dept is also courteous and professional always have a great experience when dealing with the service department. after getting a flat i went there without an appointment and they took care More

by gerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin
Dec 12, 2019 -

Wantagh Mazda responded

This is wonderful to hear, Gerri! Thank you for taking the time to share your recent service visit with us. We're happy we were able to fix your flat tire quickly. Thank you for your continued business with us!

December 02, 2019

Excellent service department- professional always helpful!! I have been a Wantagh Mazda customer for many years. The sales and service departments are always very professional helpful. This past Saturday the se More

by rsielaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Dec 04, 2019 -

Wantagh Mazda responded

Thank you for leaving us such a great review! We're glad the service team was able to help! Hope your trip went well!

November 23, 2019

Quick and Successful Craig quickly determined the problem over the phone and had us bring our car right in. It was repaired and returned to us while we waited. In and out More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Wantagh Mazda responded

Thanks for the review Nancy! We're happy that we can get you in and out quickly. We'll see you next time when you need more service!

November 22, 2019

Skeptic turned Believer When my 2012 mazda 3 threw the dreaded check engine (money) light going to the dealership was not my first thought. But wantagh mazda is not "most" de More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Wantagh Mazda responded

You are very welcome Greg! We're so happy that you didn't have to pay for your service and that it was covered by warranty. We hope that your car lasts you many more years! Come back again if you need any more service!

November 09, 2019

Always so nice to deal with, greet you like family! Everyone is very helpful & accommodating. Services are quick but thorough. This is our 4th Mazda & we are very happy. More

by JustineR
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Rotter
Nov 12, 2019 -

Wantagh Mazda responded

Justine, thank you so much for the review and kind words! We appreciate this feedback and are proud to be your service center of choice. Please always let us know how we can continue to help you.

November 09, 2019

I had some some issues with my mazda door. I could not open it all the time. Craig helped me and show how to start the car in the event of dead car key batteries. He was smiling and it was a pleasure to d More

by Beata
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Wantagh Mazda responded

Thank you for the review! We pride ourselves on knowledgeable and honest staff members, like Craig and we are delighted to hear that he provided a great service experience for you. If you need anything else, please come back and see us again.

November 06, 2019

Quick and friendly service Stopped into Wantagh Mazda today. My key fob was not working. Craig in the service department was able to quickly replace the battery for me and waive More

by jcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Wantagh Mazda responded

Thank you for the positive review. We always place our customers at the center of our business. We look forward to working with you again during your next maintenance appointment.

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