359 Reviews
Write a Review359 Reviews of Craig Rotter
March 15, 2024
Been an extremely happy customer since 2016, same car. Craig has always been friendly and quick to help with any concerns I've had about my car. I met Darrell for the first time and he got me set up immed Craig has always been friendly and quick to help with any concerns I've had about my car. I met Darrell for the first time and he got me set up immediately after I walked in. I prefer to always come here, despite having many options closer to home. I've only trusted bringing my car in for maintenance at Wantagh. Never had a bad experience. They'll check if parts are still under warranty, even when I didn't ask. I've never been swindled for services that I don't need, unlike other shops. In fact, there have been times when I was advised that I didn't need work or that it can wait until a future visit. Who does that?! I really love the mechanic's video of what they've worked on, and the text messages letting me know immediately if there is an issue or when the car is ready - Even when I'm waiting in the office. I appreciate how they value customers and look forward to many more years of working with the service department for my maintenance (and the rare hiccup) of my Mazda6. More
Other Employees Tagged: Darrell Raeburn
January 22, 2024
I went for a service issue and dealt with Craig this morning...he was great! He is professional, courteous and explains everything clearly...plus: no pressure! Thank you for your help Craig!!! morning...he was great! He is professional, courteous and explains everything clearly...plus: no pressure! Thank you for your help Craig!!! More
January 19, 2024
I have been to the service department for both my cars 2023 and 2018 CX-5s and I Always get the best friendly service from Craig and Darrell every time I go. They are very good at explaining things I nee 2023 and 2018 CX-5s and I Always get the best friendly service from Craig and Darrell every time I go. They are very good at explaining things I need to know and I always wait for my car. Speedy service is what I get all the time and I cant ask for better service. Thank you for helping me ,David the service manager is always very friendly thanks al, Marc Saperstein More
Other Employees Tagged: Darrell Raeburn
January 10, 2024
My battery died and Darrell in service helped me right away. Had a new battery in my car and i was ontime to work! The guys here are always super helpful!! Service is why i will buy my nxt car here. away. Had a new battery in my car and i was ontime to work! The guys here are always super helpful!! Service is why i will buy my nxt car here. More
Other Employees Tagged: Darrell from service
December 28, 2023
I had my car serviced at WANTAGH Mazda for an oil change and an inspection. While the mechanic was doing the inspection, he found some issues with my rear brakes. They send you a video so you can see the i and an inspection. While the mechanic was doing the inspection, he found some issues with my rear brakes. They send you a video so you can see the issue yourself. I was waiting for my car because I had a funeral mass to go to that morning. I knew I wouldn’t be able to get the work done and I would need to make another appointment. But, Craig Rotter offered me a loaner car and said they could absolutely get the work done for me. I’ve heard getting a loaner car at other dealerships was an issue, so I was thrilled to hear this news from Craig. He is an incredible service person and I have been very lucky to work with him on all my service appointments. When I came out of the funeral mass, there was a message on my phone that my car was ready. Thank you Craig and Wantagh Mazda! More
December 14, 2023
Great service. .this is my third Mazda.The service department is terrific..worked with Darrell and Craig . Were awesome highly recommend the dealer and the service .this is my third Mazda.The service department is terrific..worked with Darrell and Craig . Were awesome highly recommend the dealer and the service department More
Other Employees Tagged: Darrell
November 21, 2023
Craig and Darrell from the service dept. were so helpful and extremely professional when I brought my car in to be looked at. Jose made an informative video of the inspection. The most wonde were so helpful and extremely professional when I brought my car in to be looked at. Jose made an informative video of the inspection. The most wonderful employees. This is the best dealership I've ever been a customer of. I'm so glad to be a Mazda owner and will recommend the cars to all my friends. More
Other Employees Tagged: Darrell Raeburn 5 stars