Wasatch Front Kia

Better deal than expected! I knew exactly what I wanted and Spencer Juarez helped me find the exact car to meet my request! Financing was easier than I thought and the interest I knew exactly what I wanted and Spencer Juarez helped me find the exact car to meet my request! Financing was easier than I thought and the interest rate they gave me was so much better than I had anticipated! I love this new car and IF I was going to get another car I'd go back here in a heartbeat, however have what I want now! Thanks for excellent service! More

Worst Customer Service ever! Long story short, my 2014 had a manufacturer defect, which my car IS still under warranty. I took it here to get it fixed, they told me it'd be 5 days Long story short, my 2014 had a manufacturer defect, which my car IS still under warranty. I took it here to get it fixed, they told me it'd be 5 days, this being the only way to get around i asked about a rental/loaner, since it was under warranty and all, well apparently they don't pay for them? Which made no sense to me, so I made few phone calls and was referred to Young Kia whom had a rental waiting for me that night even though they didn't get my car until the following day cause Wasatch Front Kia wouldn't put my car back together that night. But the way Mark IN service talked down to me and made me feel like the problem was my fault was horrible customer service. I will never go there again and I will pass my experience on to everyone I know. More

In 2 years of going here, I've never been impressed In the two and a half years since I've bought my car here I have never been happy with the service. They never informed me of when I needed to do the In the two and a half years since I've bought my car here I have never been happy with the service. They never informed me of when I needed to do the big maintenance checks for the fuel injectors or anything else. Every time I've called to schedule an appointment they are "completely booked for the next week so can we put you in two weeks from now". When they took the badges off my car to put on the others I purchased from them they completely chipped the paint on my car and never said anything about chipping it, I'm sure because they hoped I wouldn't notice... When I noticed this happened right after they put them on they said "we order you a paint pen and you'll get it in 7 days so you can fix it" they never offered to fix it, I had to fix it myself. They're customer service sucks and I will never go here again, far less recommend people to go here, I will tell them to avoid them completely and go somewhere else because they're service is far from acceptable. After going here for two years thinking "it will be different this time", it never has been so I'm done giving them my business More

Pretty Good Went down there from Cache Valley to just look. My sister has a KIA Sorento that I have rode in several times and I love her car. Bought a KIA Sorento Went down there from Cache Valley to just look. My sister has a KIA Sorento that I have rode in several times and I love her car. Bought a KIA Sorento 2016. Was wanting to trade my 2007 Ford Escape but they were only going to give me 2700 for it. Sold my car myself in 3 days for $5000. Overall experience was good. More

Salesman was really cool, customer service sucks. Bought a Kia Optima from them and the spare key is not programmed to my car. I went in today thinking that, since this was in no way my fault, I woul Bought a Kia Optima from them and the spare key is not programmed to my car. I went in today thinking that, since this was in no way my fault, I would get the key programmed at no charge. She told me that I had to pay $50 because it was my fault I didn't notice it sooner. More

What a waste of time. We were selling our car on a local site. I received a phone call from them wanting to buy the car. They knew the details and I told the gentleman on t We were selling our car on a local site. I received a phone call from them wanting to buy the car. They knew the details and I told the gentleman on the phone we wouldn't be budging on price because that is the amount we owed on it. He said not a problem and told me to bring it in. My husband got there and they low baled him by $3k. Really?! You knew the price we wanted before we even got there. The car is in excellent condition. You have just lost any future business of ours and anyone else I talk to. More

Danny was very friendly and helpful without being pushy. On our first visit we told Danny that we were still considering some other cars at other dealerships. He didn't put pressure on us to buy. He was v On our first visit we told Danny that we were still considering some other cars at other dealerships. He didn't put pressure on us to buy. He was very knowledgable about the vehicle and, with his expertise, he let the product sell itself. When we had made the decision to buy, he was very helpful in getting us through the buying process. More

Everyone I encountered were Very friendly, knowledgable and honest. Brandon was patient and explained everything to me to help me make the best decision for my personal situation. I really appreciated all and honest. Brandon was patient and explained everything to me to help me make the best decision for my personal situation. I really appreciated all I worked with and couldn't be happier with my Optima. Highly recommended dealership. More

I was happy with the deal that I got. The employee that worked with us was patient and didn't push us and pressure us into buying a car which I enjoyed. He gave us the best deal possible and then let us ma worked with us was patient and didn't push us and pressure us into buying a car which I enjoyed. He gave us the best deal possible and then let us make the decision of whether we wanted to buy the car or not. I didn't feel forced into buying something I didn't want. I love my car and am happy with the decision made. More

They were super nice and helpful. Not pushy at all and found me a car that I love. I would recommend all my friends and family to spencer and Brandon. Best customer service around found me a car that I love. I would recommend all my friends and family to spencer and Brandon. Best customer service around More