Wasatch Front Kia

The customer service was excellent, very friendly and got right to the point. Very knowledgeable when I had questions. Sales person was not pushy in any way, made sure I felt comfortable and asked a lot of q right to the point. Very knowledgeable when I had questions. Sales person was not pushy in any way, made sure I felt comfortable and asked a lot of questions to what I wanted. More

They took really good care of me, and were prompt in taken care of everything, called me right away when they needed too, I would recommend them to a lot of people! taken care of everything, called me right away when they needed too, I would recommend them to a lot of people! More

Very informative and helpful sales staff. Easy to work with and understand the vehicle and process in buying our car. I have recommended this dealership to all of my acquaintances. with and understand the vehicle and process in buying our car. I have recommended this dealership to all of my acquaintances. More

I had a great experience. The service was in a timely manner. Very professional and knowledgeable sale rep. Spencer was the tops. Knew everything about the car and listened to what I actually wanted a manner. Very professional and knowledgeable sale rep. Spencer was the tops. Knew everything about the car and listened to what I actually wanted and needed. Rare that a sale person actually listens to a customer. Shelly Dent More

Would never buy a car from here again. No give on prices. Sales manager was a jerk and condescending. Finance department was a joke. It was a holiday and they couldn't talk to a bank. Fine... I was told t Sales manager was a jerk and condescending. Finance department was a joke. It was a holiday and they couldn't talk to a bank. Fine... I was told they would talk to someone the next day because they were just going off of book rates, and since they are a dealership they should have some relationships with banks. They didn't do anything the next day and basically said too bad it's already done. Refinance it yourself later, even though all they had to do was pick up the phone. So they didn't keep their word. Gave us a bad deal on trade-in as well. So why did I end up buying from them? They had the make/model/color we wanted which was very rare at the time. We would have had to order it in from Korea and it would have taken months to arrive and we couldn't wait. I've bought several new cars (which usually isn't a delight) and this was by far the worst experience, so that is saying something. If you want to purchase a new Kia, GO ELSEWHERE! More

I purchased a 2012 Kia Soul, and so far, I've loved it. The salesmen were great, the finance people were awesome, I was quite pleased with the service...until I took my car to the service department to fix The salesmen were great, the finance people were awesome, I was quite pleased with the service...until I took my car to the service department to fix some warrantied issues. Mick, the service adviser was very courteous and helpful, but Steve, the service manager, was absolutely terrible. When I approached him and asked him his name, he stuttered and stammered and avoided giving me his name for a solid five minutes. I informed him that I was unhappy with the service I had received, and he acted like it wasn't important. While I was trying to speak to him, if the phone would ring, he would ignore me and answer the phone. After TWO HOURS of me trying to communicate with the man, he promised a refund for the unsatisfactory service, and that he would reimburse the card I used shortly, and that I could be on my way...It's been two weeks and I still have not received my refund. I have never been so displeased with a business in my life. More

They wanted to change our sales contract after fourteen days of ownership. We had to go back and get our old car back and the money we put down back. They then wanted money for the use of the vehicle eve days of ownership. We had to go back and get our old car back and the money we put down back. They then wanted money for the use of the vehicle even though it was their fault. They messed up the contract not us, as we both signed the contract that they said was final and approved. They are sneaky and only want your money. They told us they would pay off our old car within ten days and it has now been fourteen. More

No negotiating of price. Misrepresntation of Nano-Technology. They tell it covers everything, it does not. Things that were promised during negotiation were not delivered. Be careful! Go to Idah Nano-Technology. They tell it covers everything, it does not. Things that were promised during negotiation were not delivered. Be careful! Go to Idaho and get $2000 of purchase immediately. More