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Washington Ford Inc.
Washington, PA
1,242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,242 reviews
May 15, 2025
I was unable to bring my truck in so they came and got it fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset More
by LAMATYUF
Verified CustomerEmployees Worked With
May 15, 2025
Performed requested services within suggested wait time. No issues. Wish they had “specials” for service items like they did in the past. No issues. Wish they had “specials” for service items like they did in the past. More
by ARTMERWICK
Employees Worked With
May 15, 2025
One reason that I come back to Washington Ford is service rep Kevin Konek. I can always rely on his evaluation of the problem and what it takes to fix it. Always straightforward and friendly. rep Kevin Konek. I can always rely on his evaluation of the problem and what it takes to fix it. Always straightforward and friendly. More
by DJMJ2
Employees Worked With
May 14, 2025
Kind, courteous and they keep you informed of all repairs and what could be needed by your next service. and what could be needed by your next service. More
by Dan.fetty
Employees Worked With
May 14, 2025
My vehicle was taken into the service area at the appointment time. Laura was very helpful in accepting the vehicle and listing the various items needing to be addressed. Laura kept me informed in a appointment time. Laura was very helpful in accepting the vehicle and listing the various items needing to be addressed. Laura kept me informed in a timely manner. I needed tires and she provided a solid recommendation along with a timeline to address. Great Service! More
by pegbuckley0
Employees Worked With
May 11, 2025
Cindy Timmons was great as usual in keeping me informed on the status of my vehicle. Great Service! on the status of my vehicle. Great Service! More
by kevlou77
Employees Worked With
May 11, 2025
No issues. The service was fast and reasonably priced. I will continue to use Washington Ford. The service was fast and reasonably priced. I will continue to use Washington Ford. More
by KALNICKY512
Employees Worked With
May 10, 2025
Jake Verbanec has been my service adviser for a few years now. He has helped me with my personal vehicle and my work vehicles for the company i work for. Jake always keeps me updated on my scheduled repair now. He has helped me with my personal vehicle and my work vehicles for the company i work for. Jake always keeps me updated on my scheduled repairs plus advises me of any other issues that may need addressed while my vehilces are being serviced. Jake needs a raise in pay, a bonus or award for his performance at Washington Ford. GOOD JOB JAKE. More
by CAPTAINCRUSH
Employees Worked With
May 10, 2025
They treat you like family. They are there for you.When you really need them, and they put you first. They put the customer above the profit They are there for you.When you really need them, and they put you first. They put the customer above the profit More
by DOUGLASK43
Employees Worked With
