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Washington Ford Inc. - Service Center

Washington, PA

4.8
998 Reviews

998 Reviews of Washington Ford Inc. - Service Center

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May 20, 2025

On time, knowledgeable, efficient and courteous. The task was completed in less than one hour. Great experience!! More

by DANJON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Cindy Timmons is great, awesome service, always friendly and knowledgeable about my vehicle and what needs to be done to keep it running perfectly More

by Chrisathanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Service department is the best I’ve seen. Kevin makes it work when your busy. More

by CANDOUS929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

My experience with Washington Ford has been exceptional so far. Prompt service with short wait times. More

by mmap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Cindy in service does a great job going above and beyond for her customers. She deserves a raise and as many trophy’s you can get her More

by bradpeterson5499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I was unable to bring my truck in so they came and got it fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset More

by LAMATYUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

One reason that I come back to Washington Ford is service rep Kevin Konek. I can always rely on his evaluation of the problem and what it takes to fix it. Always straightforward and friendly. More

by DJMJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Performed requested services within suggested wait time. No issues. Wish they had “specials” for service items like they did in the past. More

by ARTMERWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

My vehicle was taken into the service area at the appointment time. Laura was very helpful in accepting the vehicle and listing the various items needing to be addressed. Laura kept me informed in a More

by pegbuckley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Danzuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Kind, courteous and they keep you informed of all repairs and what could be needed by your next service. More

by Dan.fetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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