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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,027 Reviews

1,027 Reviews of Washington Ford Inc. - Service Center

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June 10, 2025

Washinton Ford has in my experience been an honest friendly helpful honest dealership. The employees care about the customers and everything happens as it should. No magic here. I'm a fan! More

by FRUMKINM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cullen Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Keebler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Did what was scheduled on time. No complaints. Scheduled for an oil change and tire rotation More

by rcmounts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Had to take truck twice to get original problem fixed. Problem was very obvious and it would have been easy for them to notice that it was not fixed properly the first time. Even when I got the truck back More

by AARONWILLIAMS604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Fantastic service as always. Kevin always takes care of me. I look forward to my next visit. More

by guymo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Cindy was able to get me an d my tires on due to my tire being non repareable More

by PATRICIABRAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I bought my Lincoln MKX in 2105, with 20,000 miles, part of the deal was a transmission change, I took the car in and they wouldn't honor it because the form on the bottom in the fine print, said all work m More

by BECKY.S.PALAMIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Keebler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Washington Ford Inc. responded

Becky, The agreement that you signed and are referencing does state that all work must be preformed by our service department and be completed no later than 30 days from the date of delivery. There has to be a statute of limitations set for this and I would like to think that you'd agree that 10 years after the purchase of a vehicle is well past that timeframe for work to be completed. Thank you, JS. Jeff Schaerer General Manager Washington Ford

June 05, 2025

Everything was quick and easy. I had to get my car inspection and Kevin was on top of it and explain it would take about an hour, and he was right. So, I was in and out pretty qui More

by DFRENCH698
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Great service center and operation in general. They work with the customer on making everything as convenient as possible with scheduling. More

by elderj114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very pleased with service. Prompt service and very friendly seem to go beyond their jobs. More

by RUFFALO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanec
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Everyone is nice and easy to deal with. I would recommend to others looking for cars or service. More

by roccodavid825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Keebler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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