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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,037 Reviews
Call Service Center (888) 632-4259

1,037 Reviews of Washington Ford Inc. - Service Center

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March 12, 2025

I was very satisfied with the work. The manager was nice to work with . He got the issue resolved. More

by BAKERREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic that worked on our truck
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Mar 12, 2025 -

Washington Ford Inc. responded

Kathryn, It was nice speaking with you just now. I look forward to hearing from you once you and your husband discuss what we just spoke about. Thank you again for taking the time to speak with us and for your business, thanks JS. Jeff Schaerer General Manager Washington Ford

Mar 19, 2025 -

Washington Ford Inc. responded

Good morning Kathryn, I wanted to thank you for working with us and bringing back your vehicle so we could get to the issue at hand. It's great to hear that we successfully fixed the concern and that you have your vehicle back on the road where it belongs. I was able to send you instructions on how to update your initial review. I look forward to reading it. Thanks again for your business and for allowing us to fix your automobile. Have a great day, thanks JS. Jeff Schaerer General Manager Washington Ford

March 12, 2025

Advisor was able to schedule my repair quickly and it was done in timely manner More

by RIMPERATORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
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March 11, 2025

The Washington Ford service groups is excellent, Kevin is a fantastic service advisor, top notch! More

by JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin K
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March 10, 2025

They are very efficient & the staff is very helpful & friendly. Makes you feel like you are respected &P comfortable. More

by ANNA.HOVATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2025

I was very satisfied with my service recently. Don did a great job communicating with me. More

by PJUSTICE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
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March 08, 2025

Great job ! Experienced and professional , fix car in 2 days , very satisfied thanks Washington Ford More

by markhoffer266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

They're the best! The service department keeps me coming back to buy my cars there. More

by SNOWFALLINCHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
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March 07, 2025

The service is great, Just pull my car inside and leave it, then check in. Ms. Baumgartner was my contact, took my information and discussed the recall service they provide, asking, will I be waiting for m More

by CANDYANDART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Ms. Baumgartner
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March 07, 2025

Everyone was friendly and professional and service was punctual .this is such a nice dealership to deal with More

by BRANTCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cullen
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March 07, 2025

Kevin has always worked with our family with our family in resolving issues with our vehicles as well he interacts and works very well with Brian, who heads up the parts department to get the job complete More

by DRYRIDGE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- Service, Brian- Parts
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