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Washington Ford Inc. - Service Center

Washington, PA

4.8
513 Reviews

513 Reviews of Washington Ford Inc. - Service Center

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May 21, 2019

Service Advisor Washington Ford is a good dealer. My service advisor Andrea Baungardner was great, very understanding and easy to work with. The only reason i didn' More

by Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baungardner
May 22, 2019 -

Washington Ford Inc. responded

Hi, thank you so much for your positive comments about Washington Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2019

service sucks repairs were not done on time , the issue was not fixed , inconvenient hours , no parts in stock, few qualified mechanics to work on my truck, dealer More

by Bmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
May 14, 2019 -

Washington Ford Inc. responded

We're so disappointed to learn of this situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to Parts & Service Director, Mike Bish at mike.bish@washingtonford.com or (724) 223-5100 to discuss this further.

April 30, 2019

F350 service My service is always very good. Everyone is friendly and professional. The only issue I have is that it always takes at least 2 weeks to get an appoin More

by Minor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgartner, Kevin McCrory
May 14, 2019 -

Washington Ford Inc. responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 24, 2019

I have been dealing with washington fotrd for over 10 years. Have purchased several vehicles thru Washington ford and always take them back for service. The employees are very considerate and explain very well More

by Diann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
May 14, 2019 -

Washington Ford Inc. responded

We're happy we could make your experience a positive one! We look forward to your next visit! Take care!

April 10, 2019

Easy, great, trustworthy I’ve dealt with Washington ford many times in the past and have always had a great experience. Great place for service and the personnel are very acco More

by Elton123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Apr 15, 2019 -

Washington Ford Inc. responded

Hello, we’re happy to hear you had another great experience with us! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!

April 05, 2019

Trim replaced Once again my experience at Washington Ford was great. The service technician JT was helpful and had my repair done quickly. I appreciate the attent More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
March 12, 2019

Inspection Kevin was very professional and personable. He pointed out what to expect in a future inspection. His safety advisement will be taken under consider More

by Escape #18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Mar 15, 2019 -

Washington Ford Inc. responded

Hi, we are happy to hear Kevin could make your experience a positive one! At Washington Ford we value our customers, and we look forward to seeing you on your next visit. Take care!

March 11, 2019

Service I am very pleased with the service I just had. Also Andrea was very helpful and she followed up the day after with a phone call. More

by Quinn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Mar 15, 2019 -

Washington Ford Inc. responded

Hi, we're glad Andrea was able to help you out! We're always happy to be of service. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2019

They treat my car like it’s their own. My 2017 Mustang GT is my pride and joy. Washington Ford and Helen always go out of their way to take great care of me and my car. It’s so good I just More

by Ron N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen McCracken, Brian Bojarski
Mar 15, 2019 -

Washington Ford Inc. responded

Ron, it is great to read such wonderful comments about your experience with us! We're glad we could take care of you. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2019

F150 service Service was good, on time faster fix than I expected, attentive to the issue explained the the work done. Overall very satisfied and happy with Washin More

by Brian 123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Feb 17, 2019 -

Washington Ford Inc. responded

Brian, we're pleased to hear everything was completed quickly and to your satisfaction! We hope to be of service to you again! Take care!