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Washington Ford Inc. - Service Center

Washington, PA

4.8
994 Reviews
Call Service Center (888) 632-4259

994 Reviews of Washington Ford Inc. - Service Center

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March 15, 2025

Kevin did a great job as our service advisor keeping us informed about what services were needed. Car was available after a brief wait. More

by MERRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin S Konek
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March 14, 2025

Fast and easy. In and out. Friendly and efficient. Clean and careful. Patient and courteous. More

by BEYER8586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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March 14, 2025

Very happy with the communications from the service department and the quality of service from the tech More

by ELAROSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andrea - service - very good
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March 12, 2025

Service department is excellent and I will continue to bring my car to Washington ford More

by LINDAMETROVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin konec
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March 12, 2025

Advisor was able to schedule my repair quickly and it was done in timely manner More

by RIMPERATORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
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March 12, 2025

I was very satisfied with the work. The manager was nice to work with . He got the issue resolved. More

by BAKERREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic that worked on our truck
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Mar 12, 2025 -

Washington Ford Inc. responded

Kathryn, It was nice speaking with you just now. I look forward to hearing from you once you and your husband discuss what we just spoke about. Thank you again for taking the time to speak with us and for your business, thanks JS. Jeff Schaerer General Manager Washington Ford

Mar 19, 2025 -

Washington Ford Inc. responded

Good morning Kathryn, I wanted to thank you for working with us and bringing back your vehicle so we could get to the issue at hand. It's great to hear that we successfully fixed the concern and that you have your vehicle back on the road where it belongs. I was able to send you instructions on how to update your initial review. I look forward to reading it. Thanks again for your business and for allowing us to fix your automobile. Have a great day, thanks JS. Jeff Schaerer General Manager Washington Ford

March 11, 2025

The Washington Ford service groups is excellent, Kevin is a fantastic service advisor, top notch! More

by JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin K
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March 10, 2025

They are very efficient & the staff is very helpful & friendly. Makes you feel like you are respected &P comfortable. More

by ANNA.HOVATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2025

I was very satisfied with my service recently. Don did a great job communicating with me. More

by PJUSTICE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
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March 08, 2025

They're the best! The service department keeps me coming back to buy my cars there. More

by SNOWFALLINCHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
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