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Wayne Akers Ford

Lake Worth, FL

4.5
4,364 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,366 reviews

February 08, 2024

Was not too busy amd very clean attentive staff. Oil change prices were insanely too expensive. Not sure why but I used to always have it done there now I have to go elsewhere. More

by erivera561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

February 08, 2024

Easy scheduling, courteous service deposit and speedy service. Convenient location, clean, great selection of inventory. More

by CKC
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

I tried several times to talk to a service person about a possible problem. I always had to leave a voicemail that was never returned. I tried to ask the question online but was informed someone would get ba More

by Mtomasik0
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 08, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 08, 2024

Always Ben has excellent customer service. One time I had another advisor and the experience was very different ( worst customer service ever) , but Ben is the best advisor. More

by betsyjoel06
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

It appeared as if my concerns about my vehicle were not of any concern to the service professional. More

by JOHNETTEJOHNSON
Recommend Dealer
No
Employees Worked With
Ben Buchanan
Feb 08, 2024 -

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 08, 2024

I tried to talk with someone I left a message at least 3 times and no one called me back More

by KRISHAULOTTE
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
February 08, 2024

Diego was so helpful and informative really took his time to help me pick my next dream truck! Also made sure I was taken care of quick! Bill was helpful as well! More

by SARAB7643
Recommend Dealer
Yes
Employees Worked With
Bill and Diego
Jul 12, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2024

Wayne Akers Ford has always been there for me whenever I had a problem with my cars. They were always able to work above and beyond expectations. I purchased my car at a Ford dealership in Delray. However, More

by JM
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 07, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2024

Great service, best vehicle purchase ever Excellent sales, clean and straightforward people, no juggling serious business More

by SDJASSOCIATESLLC
Recommend Dealer
Yes
Employees Worked With
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lalla
Feb 08, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2024

Ben allways takes very good care of me he is a very nice man and always gets me in and out very timely More

by DALE210
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 08, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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