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Wayne Akers Ford

Lake Worth, FL

4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

February 23, 2023

Rep Erik was great - went beyond our expectations. Recommend him and their service department anytime More

by Atozautomart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Feb 23, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 22, 2023

The service department performed admirably by quickly completing the paperwork required before performing the oil change and the rotation of my tires. The actual work was completed within the time frame More

by wreadmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 22, 2023

Ben is excellent. Professional. Courteous. Caring. Helpful. Explains what the situation is, what needs to be done, how long, and approximately the cost. More

by lippek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 22, 2023

Our car was in the shop for 3 weeks. They just reprogrammed the computer. We feel it is not really fixed The car still hesitates. If we bring it in again we will have the same problem More

by giocoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Feb 22, 2023 -

giocoppa responded

Keana Barthelemy was very good and helpful

Feb 22, 2023 -

giocoppa responded

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Feb 22, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Feb 22, 2023 -

giocoppa responded

My name is Giovanni Coppa 3135 Ushant ct Wellington,Fl 33414 Email is giocoppa@yahoo.com After three weeks in the shop in Wayne Akers, we have the same problem and the problem is originally kicks does not have a smooth ride

February 20, 2023

Hi all staff I interacted with was very professional and kind and friendly and welcoming…. My only concern is when I bought the car. The air in the tire was low and the engine light was on so I picked it up More

by RHOMILAZZO4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez, Brandon Bryson
Feb 20, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

February 20, 2023

Ordered a new van on January 3 2022. Didn't receive van until January 2023. This was not the fault of Wayne Akers Ford but Ford themselves. Our salesman David was great. Always answered More

by Tammy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wayne Akers Ford responded

We appreciate your feedback, Tammy!

February 19, 2023

Keana was very Professional and Knowledgeable regarding my automotive services! I thank her for her recommendations! More

by DNASHSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Feb 20, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2023

Fine customer service, got the car services quickly and was able to pick it up the next day. More

by ahsturgell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2023

Received an oil change on my 2017 Mustang at Wayne Acres Ford. Always fast and efficient in early and out early so I can enjoy the rest of my Saturday. Thank you to my service manager and the rest of th More

by JM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
My Service advisor is not listed but I really want to give a shout out to her if you check my paperwork to find her name. Person that checked me out who is Carlene who are listed above, Carlene Pool
February 18, 2023

The staff is timely and honest. I have been coming here for years and trust them with our 4 Ford vehicles. More

by DISCIPLERMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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