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Wayne Akers Ford

Lake Worth, FL

4.5
4,400 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,400 reviews

January 19, 2023

Just wish that it would take less than 2hrs. Otherwise all else is good. Service Rep was very accomodating. More

by Lynnefreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 19, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 19, 2023

Erik was excellent and very professional. It was a pleasure dealing with him. Would prefer people to him. More

by stevegrupel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 19, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 19, 2023

Keana was great - she explained everything in detail and kept me informed the entire time. She did a great job! More

by bbattle223
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Jan 19, 2023 -

Wayne Akers Ford responded

Great to see you back again!

January 18, 2023

Clean, friendly and knowledgeable. I was greeted quickly and my truck was finished before the promised time More

by JASONTOOKER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jamies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 18, 2023

Service was great but I don’t need to be high pressured by salesman to trade in my car because it is out of warranty. I worked at a ford dealership for 31 years. He must get my phone number from someone th More

by Wsjosephson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 18, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 18, 2023

Service was completed as requested. No problems. Everyone was friendly and helpful. All questions answered. More

by SALLYALANEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

Work done quickly and well without an appointment even - thanks! And at a reasonable price. More

by Jbk
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 18, 2023

Came in for oil, change, tire rotation, and any recalls. Everything was taken care of in a professional manner and on time specified. Keep up the good work. More

by JOELUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2023

i have been going there for about thirdy years i have bought i think around 9 vehicles from there and thy all ways take good care of me More

by otis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

Service advisor Ben was terrific. Polite, knowledgeable, professional. We'll be back. I was not aware how big the dealership was. More

by BABRUELL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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