Wayne Akers Ford

The service rep was great and very thorough with timing. The waiting room is too cold! The waiting room is too cold! More

Currently the servicr i have recieced has been excellent and very accommodating. Will continue to use ever tho i am an hour away. and very accommodating. Will continue to use ever tho i am an hour away. More

Let me begin 1. Last time I communicated with your leadership team regarding my radio just mysteriously not working after getting back my vehicle after a service job Last time I communicated with your leadership team regarding my radio just mysteriously not working after getting back my vehicle after a service job and brought it in only to be told it would cost me $1500 to fix it. Good golly my radio started working on its own, apparently the good ole mechanic lies work on weak and dumb. But I knew that what was being said to me was a lie. So be careful of the training and pressure you put on your mechanics to lie to make a dollar. I’m just the type to go to the attorney general’s office with foolishness like this. 2. Work on bringing back service. And I mean where is the VIP lounge with a bottle of water while your customer waits? Anyhow the only reason some of us still come to your dealership for service is because of service writers like Ben B so don’t slack off and think people haven’t noticed the changes since the change of ownership. We are fickle and sometimes it’s just that one straw that will break the proverbial camel’s back. It’s all about quality service from everyone!!! More

Everyone is super helpful and nice. The salesman and managers were so patient with me and didn’t try to push anything on me like other dealerships do. The salesman and managers were so patient with me and didn’t try to push anything on me like other dealerships do. More

Awesome dealership and wonderful employees. The complete experience was great and we are so pleased that we stopped in to Wayne Akers Ford. Guy, Michael and Orlando were great to work with. We The complete experience was great and we are so pleased that we stopped in to Wayne Akers Ford. Guy, Michael and Orlando were great to work with. We also met Hersh who is also really nice and we were pleased to meet and speak with him as well. We will be back here for our next vehicle. More

Erik is very professional and pleasant to work with very satisfied, thank you definitely will recommend this place to everyone satisfied, thank you definitely will recommend this place to everyone More

Repairs on my truck were done quickly. The service manager communicated in a timely manner The service manager communicated in a timely manner More

Service associates were friendly and helpful. There service was explained and gave information of the time factor and cost so I could make decisions of what and when to have my service performed. There service was explained and gave information of the time factor and cost so I could make decisions of what and when to have my service performed. More

I pulled into the service area, and right away I was Greeted by Carly, she was very professional and polite and asked me to pull my truck over to the side,I told her I was there to drop my truck off, Th Greeted by Carly, she was very professional and polite and asked me to pull my truck over to the side,I told her I was there to drop my truck off, This was Saturday afternoon,I asked for Eric and she said he would be right with me with in a couple of minutes Eric came over to me and I told him I had a appointment for Monday for a oil change and tire rotation,I was planning on leaving it there all weekend a few hours later Eric called me and told me my truck was done I was amazed of the great customer service that I got from him he called me up and told me it was done and it was also washed, I sure hope that Wayne Ackers really appreciates this type of worker it’s hard to find this type of service from anyone anymore.Again it was a pleasure to deal with two very nice people More

Good Service. , good attendance, good time and friendly. Thank you. Will recommend your service department , good attendance, good time and friendly. Thank you. Will recommend your service department More