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Wayne Akers Ford

Lake Worth, FL

4.5
4,585 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,585 reviews

November 04, 2022

Two months ago we paid for the parts for our car repair. So far nobody is able to assist with this More

by Javier Arcila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosa and reception lady.
Nov 04, 2022 -

Wayne Akers Ford responded

Thank you, Javier . Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

November 04, 2022

Erik is very professional and pleasant to work with very satisfied, thank you definitely will recommend this place to everyone More

by Thefirsteastcoast juraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Nov 04, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2022

Service associates were friendly and helpful. There service was explained and gave information of the time factor and cost so I could make decisions of what and when to have my service performed. More

by RWS1520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana
Nov 02, 2022 -

Wayne Akers Ford responded

Great to see you back again! The loyalty is appreciated.

November 02, 2022

I pulled into the service area, and right away I was Greeted by Carly, she was very professional and polite and asked me to pull my truck over to the side,I told her I was there to drop my truck off, Th More

by Tomkav1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Nov 02, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 01, 2022

Erik Hoffman was fantastic! I highly recommend him as a service advisor. Thank you Erik!! More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Nov 01, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2022

Everyone is very friendly and courteous. Arrived early and was done quickly. I've had issues with another dealership so prefer to go to Wayne Akers. More

by SHERYL.HOOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Nov 01, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2022

Good Service. , good attendance, good time and friendly. Thank you. Will recommend your service department More

by mirafujita5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Nov 01, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 31, 2022

Great service and sales people. Daniel and his people were great. Always very helpful and finished what they promised. I was disappointed in the rear hatch design that it does not More

by KUOPPALAARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the others on the list but the female service advisor was very helpful, Daniel Abrams
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate your feedback.

October 31, 2022

Poor follow up & communication after purchase, haven't returned phone calls after I took delivery of car. More

by XPR85
Recommend Dealer
No
Employees Worked With
Orlando Menendez, Hector Hernaiz
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 31, 2022

Every single time i come in they help me find what am looking for awesome service and amazing people that make you feel welcome More

by ICQUIERDORENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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