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Wayne Akers Ford

Lake Worth, FL

4.5
4,398 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,398 reviews

April 03, 2022

Very courteous and knowledgeable. We were taken the next day. The diagnosis was thorough and free. More

by waltervick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Apr 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 03, 2022

Great customer service the minute you walk in to service your vehicle the appt was giving to me the same day . Service for my car was great . More

by Sanchez1405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Heitzman
Apr 04, 2022 -

Wayne Akers Ford responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2022

I received wonderful service and attention throughout my dale from JJ and Orlando in finance. More

by Kathy's Caddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Jefferson JJ, Orlando Menendez
Apr 02, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 31, 2022

I feel the whole experience was terrible from the beginning, there was no estimate it cost me 199.00 dollars just to look at my navigation system, then was quoted 1,600.00 for a module, well I was ou More

by Keithgiragos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you very much for taking the time to provide us with feedback, Keith. We have forwarded your information to our service leaders who will be contacting you directly to ensure you satisfaction. All the best.

March 31, 2022

Gio did a fabulous job. Best service guy I’ve been across in a while. More

by SEAN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 31, 2022

Jiovanni and David were very helpful. I got a shuttle home and then picked up in just a few hours to pick up my car. More

by REITER_TIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lala
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 30, 2022

This dealership is where I get all the cars for me and my wife, because is very close to my house and they have good service. More

by JAVSAVEBYCHRIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Orlando Menendez
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 30, 2022

All good, I really appreciate with Giovanni did you help me with my issue thabjs More

by Danieladelstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 30, 2022

While we are at a time in this world where things are not like they used to be on many levels… In addition to labor shortages, pandemic, finding decent help… “parts” for vehicles are also hard to come by the More

by E. Healey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaShea Martin, Brian Grosso
Mar 30, 2022 -

E. Healey responded

Many thanks to all! Erica Healey

Mar 31, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 30, 2022

Great customer service. HAd a recall for my vehicle it was super easy and quick to get it taken care of More

by Scottkaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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