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Wayne Akers Ford

Lake Worth, FL

4.5
4,394 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,394 reviews

March 16, 2022

I am 73 years old and have been buying cars since I was 16 (many high end or custom) and this was by far the best car buying experience I ever had‼️ More

by LPSLICER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Michel, Orlando Menendez
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2022

My service adjuster, Brian was right on top of everything so that I didn’t have to wait and everything was extremely convenient. More

by kenneth55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2022

Friendly, personable, quick to return calls and happy to explain the process as well as work with the insurance company. More

by AMY.LEITNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 16, 2022

Jim is a the man! I hope he continues to be thr service professional that assists me More

by EDCROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 16, 2022

Not a good costumer service , taking a long time to do the job , after the job is done the car is dirty More

by Josal18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves
Mar 17, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 15, 2022

As always. Great friendly service. Good coffee. Lol, but it’s the service and good people that really makes it great. More

by jcb_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Onion, Frank Nieves
Mar 15, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 15, 2022

The representative a new young man was good and his fellow representatives. Time taken for the installation was a bit excessive. Saying this always a positive experience for the most part. More

by krill-stunner-04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves
Mar 15, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 15, 2022

My ceedit is less than steller. The salsz staff webt abive and beyond to find me the right financing to makenthisnpurchase happen. The staff at Wayne Akers Ford rreats me like fami More

by BIGJOE1513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Charles, Orlando Menendez
Mar 15, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 15, 2022

I made a 7:30 am appointment to Have an oil change and tire rotation on 3/14/22 and as I’m washing my 2015 Ford F-150 I see that 2 of my lug nuts are barely on . As I call to let them know they can’t f More

by Sueba2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sent me to the quick oil change
Mar 15, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 15, 2022

Very helpful when I took my car in for accident repairs. Customer service was excellent and the young lady behind the counter went out of her way to help obtain vehicle information and help in scheduling More

by Johnulrich561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
Mar 15, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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