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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,490 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,490 reviews

March 03, 2022

Wayne Acres Ford has Very prompt and customer friendly service which I appreciated. Thank you More

by MAGGIE2331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 03, 2022

Had a piece of trim blow off my roof after a repair. I went to visit and explain and they immediately said they would replace it at no charge. Called me when it came in, and immediately put it on. Made More

by KImR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaShea
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 03, 2022

Very helpful. Shawntal was fantastic. She knows the product and has a bright future ahead of her. More

by ASHLEY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawntal
Report | Print
Mar 03, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 03, 2022

Service was great and fast, but the advisor not so great service didn’t communicate More

by JANNETT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Galindo
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Mar 03, 2022 -

Wayne Akers Ford responded

Thank you for your feedback, Jannett. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

Despite my previous review, I was not contacted by the service manager or anyone from the leadership team as their response had stated! So I did purchase a brand new truck from another Ford dealership an More

by SHAUKATFAWAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josue Galindo
Report | Print
Mar 03, 2022 -

Wayne Akers Ford responded

Thank you for your feedback, Shaukat. Please know that we have forwarded your information to our service leaders for review. All the best.

March 03, 2022

It was a good experience. The vehicle was repaired within the original estimated time. Thanks More

by MDIAZ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 02, 2022

This place deserves 0 stars. Do yourself a favor and do not pick this dealership to repair your vehicle once it’s been in a collision. They will your vehicle for over two months More

by LopezA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis
Report | Print
Mar 02, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (LopezA). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

Mar 17, 2022 -

LopezA responded

.............

March 01, 2022

Very happy with the service I get there never had a complaint about the service I received there. More

by twodonspc
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Mar 02, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 28, 2022

Service was exceptional and I was very pleased with my agent, he was very informative and I felt he really cared. More

by Ritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Mar 01, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 28, 2022

they were responsive the the problem with my truck. Also repair it it the time they said they would. More

by JWALSH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Report | Print
Mar 01, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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