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Wayne Akers Ford

Lake Worth, FL

4.5
4,406 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,406 reviews

February 11, 2022

Good quick service was able to get me in and handed all my items I needed done More

by davescott64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2022

I was having difficulties with my 2014 Fusion Titanium. The engine light was on., As was the Low Tire air was on. The air conditioning was working erratically. I drove into the Service area for assistan More

by EVARELLA42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 11, 2022

Always expensive. Don't even know what "misc charges" are on the bill. They're more expensive than Delray Ford. More

by fahmi.w77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Feb 11, 2022 -

Wayne Akers Ford responded

Thank you for your contribution. We will be happy to assist you in connecting with our service team if you have questions for them. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (fahmi.w77). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 10, 2022

I was very pleased with the professionalism and expediency in which my concerns were addressed and repairs were made on my Ford Edge. More

by JUNIS_CARIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me. Rivera
Feb 11, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2022

The people in the service dept. were very helpful--explained everything--answered all our questions--nice waiting area More

by EDKAUFMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
Feb 10, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2022

Frank was awesome. Very helpful and he explained everything to me. He was also patient and very knowledgeable on how to fix the issue More

by Edsondeneus2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Mariel Gonzalez
Feb 10, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2022

Very good. Everyone was nice and friendly. They changed my oil very fast. I definitely will be coming back More

by IEMARIA04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a lady
Feb 10, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 09, 2022

Everything was handled very well, Geo in service helped out very well. They followed up afterward also. More

by CROOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. It appears that you provided us with positive feedback but you gave us a negative rating of 1-star out of 5 and listed that you would not recommend us for future service. Let us know if this was just a mistake or if you need additional assistance with anything. If you should need to speak with our staff about any issues you are experiencing, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 09, 2022

Scammers who don’t disclose fees and actual price. Also was hit on by my salesperson. More

by GIOANDGIANCARLO
Price
Recommend Dealer
No
Employees Worked With
N/A
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (GIOANDGIANCARLO). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 09, 2022

Concern for customers very evident. Turn around time for service reasonable. Access to service area and registration efficient. More

by BEVERLYKELLER89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Jenkins, Mariel Gonzalez
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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