Yovonne Felix
Yovonne Felix at Wayne Akers Ford
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Yovonne Felix

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
362 Reviews

Languages Spoken

Spanish Spanish

4.7

362 Reviews

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362 Reviews of Yovonne Felix

May 07, 2024

Dealership Rating
Employee Rating

Great service. Outstanding customer service they really know how to treat their customers. Service advisor is top notch! More

by JEFFSTRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

May 08, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2024

Dealership Rating
Employee Rating

This is my first service experience here. I love the car I bought and I now love the service I received. Thank you! More

by FFREEP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Erik Hoffman

May 08, 2024

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Dealership Rating
Employee Rating

Great service as always . prompt & efficient. My adviser was top notch. Vehicle was even washed! More

by JEFFSTRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

Dealership Rating
Employee Rating

The service I receive here is always exemplary. This is my go to for all my truck services More

by ZEUSGOD56112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Dealership Rating
Employee Rating

I’ve purchased many vehicles at other dealerships but Wayne Akers Ford has been by far the best experience I’ve had. The manager Diego and his team made my buying experience easy, hassle free and the bes More

by DOUGSDOCKSIDE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Dealership Rating
Employee Rating

Lousy service,will not come back to this dealership,not accurate with what they communicate More

by DONNIE.CL953
Service Communication
Recommend Dealer
No
May 03, 2024

Wayne Akers Ford responded

"DONNIE.CL953" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

Dealership Rating
Employee Rating

I purchased my F150 about 8 years ago. Wayne Acres Ford service Department is the only ones I trust in maintaining my truck in excellent condition. Mr. Felix has been my service advisor More

by joefonseca17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Menendez

May 03, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

Dealership Rating
Employee Rating

Very satisfied with the service, oil change and maintenance took less than 2 hrs excellent costumer services. More

by Alberto Migoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

Dealership Rating
Employee Rating

Everyone at Wayne Akers made buying my first car a breeze! I would highly recommend if you are looking for a new car to go check there. More

by Autumn w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2024

Dealership Rating
Employee Rating

Yovonne has always given us excellent customer service. We have had issues with my vehicle itself in the past and he has always helped me get all the problems taken care of. More

by SUSAN730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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