Wayne Akers Ford

Quick service, friendly employees and fair pricing..the new management has come a long way! Good job. new management has come a long way! Good job. More

Drove in for service and Jim was right there asking me about my visit I told him about my needs and he got on it, was told how long and he was on the money, he called me to tell me that my vehicle was rea about my visit I told him about my needs and he got on it, was told how long and he was on the money, he called me to tell me that my vehicle was ready and that was pretty much it ,paid Mariel for the service rendered and drove home More

Same day appointment. Called in for a flat tire and had it replaced and back on the road in no time. it replaced and back on the road in no time. More

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Jim was fantastic. He got me taken care of in an excellent manner. Thanks Jim excellent manner. Thanks Jim More

Friendly people,always trying to make you happy. Good service always go back to them service always go back to them More

Very nice people go out of their way to help and listen to your need to your need More

I had a fantastic experience with my service advisor Josue and the cashier Edriz. This was my first time at Wayne Akers Ford, I moved from Virgina-I needed to get a new key cut and programmed for my 201 Josue and the cashier Edriz. This was my first time at Wayne Akers Ford, I moved from Virgina-I needed to get a new key cut and programmed for my 2017 Ford Explorer and get a few recalls taken care of. When I arrived to pick up my car Friday 1/7/22 when my credit card was processed I must have pulled it out to fast because although it said Approved on my side the dealership’s side didn’t get an approval. My bill was $428.91 and since my credit card company captured the first sale I was unable to swipe that card for another $428.91-while the cashier was super friendly and was trying really hard to find a way to solve this your Service Director, Lenny, came into the room and basically started yelling at me, I was shocked by his behavior as was the cashier Edriz, she looked shocked as well. I was not upset or being loud and I’m really unclear on what brought on Lenny’s abusive behavior but it was beyond awful. I’m a 52 year old woman with 32 years of Customer Service Leadership-25 of those years with Whole Foods Market-a leader in Service! Please let Lenny know that he lost what would have been a very loyal Ford customer, you get one chance with me to make that first impression and although Josue and Edriz were beyond phenomenal the atrocious behavior by your Service Director, Lenny has taken business away from Wayne Akers Ford More

Dropped off the vehicle and was ready when promised. No wait, no unexpected downtime, fast and always friendly. wait, no unexpected downtime, fast and always friendly. More

We had been using another Ford dealer for the last 6 years but did not like the service. A neighbor in the industry recommended Wayne Ackers. Service was wonderful. Shout out to Rolando and David. years but did not like the service. A neighbor in the industry recommended Wayne Ackers. Service was wonderful. Shout out to Rolando and David. Fair pricing. Very happy with the switch. More