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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,549 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,549 reviews

January 05, 2022

They took my car for more than a month and they didn’t fix the problem never gave me a loaner More

by GERSONCAROMONA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edriz S
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Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for the feedback, Gerson. We have included your information and feedback to our service leaders who would like to speak with you directly to discuss any unsatisfactory circumstances that may have transpired. Please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon. Be well.

January 05, 2022

El servicio muy bueno, eficaz, la atención que me brindaron supero mis expectativas, estoy agradecido con el servicio More

by FELIXRIO9112
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2022

I’ve taken my car here since I purchased vehicle at Sam Galloway in fort myers Florida at first my warranty wouldn’t show up in their system but then they figured it out called me and told my car was cover More

by DURANELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Jim Domino, Tracy Jenkins
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Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 05, 2022

Jim listened to my problem and made sure it was resolved. I was surprised by how quick it was ready. Thank you More

by BRAD60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
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Jan 05, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 05, 2022

Very nice clean dealership and serviced my car right away I will be back! Thanks More

by Tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo, Faith Vanhof
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Jan 05, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 05, 2022

It would be nice if the mechanics would return the dash board, headlight and media center back to what they were when they're done working on the car instead of making me reset everything More

by HANNEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Report | Print
Jan 05, 2022 -

Wayne Akers Ford responded

Thank you for the feedback. If for some reason you were not able to address the matter while on-site with us, please feel free to call or stop by so we can rectify anything out of place. We have also forwarded your information and feedback to the team so they are aware of this situation. Be well.

January 04, 2022

Sales manager was helpful, sales man was very helpful when got the truck. Mis understanding I believe when I signed up for the truck More

by ZLL123197
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 04, 2022

I have been dealing with Wayne Akers Ford for 18 years. My late father bought his first Ford from them in 1980. More

by BOB@S-I-INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 04, 2022

I was pleased with the service and communications from the dealership . The only thing is that they were supposed to send me the paperwork of the work that had been done on the recall notice , I have not More

by RPLANTESRF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Report | Print
Jan 04, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Richard. We have included your feedback and information to our service leaders who will be reaching out to you directly to provide you with the paperwork for the completed repairs. Be well.

January 04, 2022

The salesman was quick to help us work out the purchase. He was friendly and professional. More

by G.GIBAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
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Jan 04, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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