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Wayne Akers Ford
Lake Worth, FL
5,210 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,210 reviews
June 09, 2022
While Ben Buchanan is a delight to work with, your phone system is horrible, your mechanics couldn’t fix my problem, you had my car for 5 days without offering me a loaner which required me to spend more mo system is horrible, your mechanics couldn’t fix my problem, you had my car for 5 days without offering me a loaner which required me to spend more money than anticipated on a rental. Finally, this survey cares more about the number of words typed than what is being said. More
by bwaybabe522
Verified CustomerEmployees Worked With
June 08, 2022
Just returned there after a few years because of Erik’s return. He took care of my Fusion & now my Honda. I trust him. He is excellent, a pro, & always explains what the status quo of my car is. return. He took care of my Fusion & now my Honda. I trust him. He is excellent, a pro, & always explains what the status quo of my car is. More
by Pharris813
Employees Worked With
Eric Hoffman
June 07, 2022
Salesgirl Shawntal and manager Mike Corey were awesome to work with. The both of them sold me my last 3 vehicles and I have never had a feeling of being taken advantage of. They are honest people! work with. The both of them sold me my last 3 vehicles and I have never had a feeling of being taken advantage of. They are honest people! More
by Douglas
June 06, 2022
I want to thank the professionalism of Erik Hoffman, Service Advisor. We had a very bad experience with service at the Autonation dealership in Greenacres and by coming to Ford we feel safe and secure t Service Advisor. We had a very bad experience with service at the Autonation dealership in Greenacres and by coming to Ford we feel safe and secure that we are in good hands. I highly recommend this place, especially Erik Hoffman, for his talent, empathy, and good customer service. More
by Ile
Employees Worked With
Erik Hoffman
June 06, 2022
I am new to the area and new to buying a car. I had been to multiple other dealerships with no luck (in cars or sales people). I knew the moment I walked into Wayne Akers Ford that I would purcha I had been to multiple other dealerships with no luck (in cars or sales people). I knew the moment I walked into Wayne Akers Ford that I would purchase my car there. I arrived in the pouring rain and was greeting by Steve. Before anything, he listened to what my experience had been, what I wanted, what I could afford. He was amazingly kind, thorough and I felt valued and respected throughout the process. I got all that I wanted and needed, and then some. I also worked with Darlene from Finance, whom was incredibly patient during the financing portion of the sale. I had no idea what I was doing, but everything was explained thoroughly and in terms I could grasp and process. She ran numbers for me multiple times in order to find the right package for me -- what fit my budget, what wouldn't financially hurt in the short and long term. Now is not the right time to buy a used or new car, but THIS is the place you should go now, or anytime in the future. THESE are the people you want guiding you through the process. Hands down, I will refer anyone and everyone to Steve and Darlene. Gems of humans. Professional to a T. Thank you so much, Steve and Darlene. More
by KiraL
Employees Worked With
Darlene , Steve Gilmour
June 06, 2022
Took my vehicle in for an oil change & tire rotation on 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I notice 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I noticed that one of my lug nut covers was damaged. Due to the holiday, I contacted my service rider & left voicemail on Tuesday. We spoke again I think on Thursday & I have not been contacted yet. My main concern is that the technician made the mistake, & to my knowledge didn’t let anyone know. More
by 33tds1
Employees Worked With
