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Wayne Akers Ford
Lake Worth, FL
4,469 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,469 reviews
December 31, 2024
Couldn’t get anyone to answer the phone or return calls once once the operator passed me along. I finally had to go to dealership to find out about my car that was towed in since I couldn’t get anyone on t once once the operator passed me along. I finally had to go to dealership to find out about my car that was towed in since I couldn’t get anyone on the phone. I didn’t like the way I was treated by the service manager, Carl, as he talked to me like I didn’t know what I was talking about because I was a woman. I had recall work done that failed and long story short he wanted me to pay the diagnostic fee because he claimed it was workmanship that caused the recall failure. I’m sorry but this is a ford issue whether the bolt failed or it was workmanship. It should be a ford internal issue not the customers to pay. Luckily for the situation that after I voiced my displeasure he waved the fee. I think he was really mad at my dealership Weikert Ford in Lake Wales because I called them and after they didn’t like the answers they were getting- the Service Manager. Dana, made arrangements to tow my car to them and they would take care of it. More
by Susan
Verified CustomerEmployees Worked With
Carl - service manager ( that’s the name he gave me)
December 31, 2024
We have complete trust and respect for Ben Buchanan. He is always reliable and professional, taking care of all our service needs for many years now. We know we can always count on Ben and appreciate He is always reliable and professional, taking care of all our service needs for many years now. We know we can always count on Ben and appreciate having someone we can trust. More
by S. Leed
Employees Worked With
December 31, 2024
Khristian is a very nice person. Always polite and eager to help. All around great guy. Always polite and eager to help. All around great guy. More
by TDSIMMONS
December 31, 2024
Fast service for oil change and basic maintenance. Customer service reps are professional and courteous Customer service reps are professional and courteous More
by cadavis8
Employees Worked With
December 31, 2024
Service rep seemed uninterested/uninformed in my vehicle concern and was not helpful in finding a solution. Communication was below average. I have had better experiences at this center in the past. concern and was not helpful in finding a solution. Communication was below average. I have had better experiences at this center in the past. More
by jrcdmd
Employees Worked With
Keana
December 31, 2024
Wayne Akers is one of the best Ford dealerships in South Florida. Anyone looking for a great deal should go there Florida. Anyone looking for a great deal should go there More
by JONES10012
December 30, 2024
Brandon was a great sales rep who helped me get the Bronco Sport. He was attentive and collaborative in figuring out how to make sure my expectations were set with respect to price and payment. Bronco Sport. He was attentive and collaborative in figuring out how to make sure my expectations were set with respect to price and payment. More
by BORISGEYZER
Employees Worked With
December 30, 2024
Everyone was super helpful throughout the experience. Found the exact truck I was looking for. Found the exact truck I was looking for. More
by WYATTBROWN498
