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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,509 Reviews

3,509 Reviews of Wayne Akers Ford - Service Center

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May 14, 2024

You should be wearing a black mask and a hoodie 400 for a starter that you can buy online from ford for less than 100.00 Thieves More

by TIMATTEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2024

No issues , everytone was great . I like the pick up and drop off service. Very helpful More

by JANINECAREY2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2024

Giovanni was very nice and helpful. Clearly explained each repair and price to me. Would go again. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 14, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2024

The finished work looks great, but the time it took to complete seemed too long. Plus, I didn’t get daily communication about progress or accurate estimate of when the work would be completed. More

by Tmacowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

May 12, 2024

Keana is very helpful and knowledgeable. The service area waiting area is clean with plenty of room. Maybe the service check-in where you pay could be a little friendlier, less garage-like More

by Mec929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2024

Not like you used to be. Very disappointed Prices have gotten to the point of looking elsewhere More

by jacapella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2024

Great customer service, the employee where very nice and had the truck that I was looking for for a great price. More

by ZACKRYDER4530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 11, 2024

Very professional was on time the guy Steve service department did a great job would definitely go back More

by ROTHENBERGCONSTRUCTION1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
May 14, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2024

100 % la atención de yanquiel . Muy buena . Gracias . Se lo recomiendo a todas las personas. More

by Davidisabella293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

Completed repair was on time and in line with estimate service was excellent Thank you More

by BBOAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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