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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,501 Reviews

3,501 Reviews of Wayne Akers Ford - Service Center

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April 16, 2024

Steps down from what it used to be, a let down, disappointing customer service all around More

by JFLOW2537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wayne Akers Ford responded

"JFLOW2537" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2024

Me atendieron muy bien y no se demoraron mucho . Todo salió bien . No tuve ningún problema More

by PILU013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

WAYNE AKERS is a good dealership unfortunately I have brought my truck in there twice now for the same problem and it is still not fixed. I’m not happy with this. More

by Jeff.jackman2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 13, 2024

Great service. Steven went avobe and beyond to resolve my recall. Serv8ce was prompt thanks More

by RSBENCOSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven s.
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2024

Treats me as a valued customer. Erik is always a pleasure to deal with. Anytime I have a problem he has it taken care of. More

by GTKRIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 13, 2024

Yankiel is amazing. He take care me an my car . Thanks yankiel . America needs more people like him More

by Davidisabella293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

Es el mejor Dealer son muy atentos gracias por el servicio de mi carro fue muy bueno y quedó excelente More

by Marce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 12, 2024

5=Excellent for the Service Dept! 2=poor: Referring to the collision/paint & body shop. Since I purchased my F150 there 6 mos ago, I opted WAF over the collision center (Caliber) rec More

by JGROVE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Wayne Akers Ford responded

"JGROVE110" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 11, 2024

Ben Buchanan is very professional and awesome. I will always refer to him I trust hiwith my vehicle More

by Calvinb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2024

Le doy Gracia a equipo de Wayne Akers ford por su Rapides y profesionalismo en especial felix. More

by Ford services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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