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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,503 Reviews

3,503 Reviews of Wayne Akers Ford - Service Center

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April 05, 2024

Our service advisor, Khristian Ramirez is fantastic with customer service and relaying information. Wayne Ackers service department care we extremely disappointed in. Our vehicle has been damaged multiple t More

by OBIRTHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Akers Ford responded

"OBIRTHING" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 05, 2024

Khristian is amazing to work with, went smooth and fast, will always do my service with him. More

by dcdacove
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Fast service the staff good communication and this is my favorite dealership in Florida I bought 4 trucks in this dealership More

by LUCILOE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jamies
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Apr 05, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

Christian always makes sure my service goes smoothly! He's the best when it comes to making sure my car is running properly! More

by GERARDO_G0089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Apr 05, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

It was. Say good experience. I was looking for another truck but I found one. I got an I'm very happy with it. More

by JGRIMALDO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Lawernce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2024

Erik takes excellent care of me, always explaining what needs to be done and he listens! So competent, knowledgeable, and a gentleman. Thank you, Erik! More

by Pharris813
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Completed work in less time than expected and Eric offered some good insights on my tire ware More

by Vdrodriguez1020
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

Sales team was very good The service team had me in and out in good time More

by CLONEDONE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 04, 2024

Erik does a great job and is my preferred service advisor. I followed him here from his previous dealership. More

by KRANG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Apr 05, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2024

It was great. I could watch the driver all the way to the house and back. Great for busy people who can't wait all day at the garage. More

by NHSMAL
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Apr 04, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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