Wayne Akers Ford - Service Center

Very accommodating The service department handled everything with promptness and courtesy. The job was completed immediately. everything with promptness and courtesy. The job was completed immediately. More

Staff was courteous, helpful and professional. Wayne Akers provides a comfortable environment for their customers and I would recommend them for future business. Wayne Akers provides a comfortable environment for their customers and I would recommend them for future business. More

Came in as my breaks squeak and grind. Was told my breaks are fine. 58k miles and I sound like the fedx truck when I stop. Even when the girl pulled my truck up for me to leave the squeak Was told my breaks are fine. 58k miles and I sound like the fedx truck when I stop. Even when the girl pulled my truck up for me to leave the squeak was loud. Was fully ready to replace brakes. Told I didn't need to. Ok guess I'll get them replaced at another Ford dealership More

Love the pickup service and communication, really next level accomodations! glove box trim was dislodged but Danielle has my back, incredibly helpful! Far and above Al Packer and Mullinax level accomodations! glove box trim was dislodged but Danielle has my back, incredibly helpful! Far and above Al Packer and Mullinax More

I'm very happy with everyone in this dealership They Finishing Up my appointment very soon and very organized Finishing Up my appointment very soon and very organized More

Good listener and knowledge Very pleasant and fríendly , he help me find out prices and rates . he help me find out prices and rates . More

2021 f350 returned with dent in front bumper dealership denied and refused to do anything denied and refused to do anything More

Wasn't expecting to pay as much as I did. When I leased my vehicle, I was sold a program that would cover EVERYTHING on my car. I was 'told' by the finance person, I would pay for 'nothing!' When I leased my vehicle, I was sold a program that would cover EVERYTHING on my car. I was 'told' by the finance person, I would pay for 'nothing!' All I had to do was put gas in it! The cashier testerday even told me there have been quite a few customers that have mentioned that exact same thing to her. Evidently, that program doesn't exist! More

The service writers here are rude and non communicative. They do not answer the phones or call back. They do not live up to the time line that they provide. I understand things change but why schedule and a They do not answer the phones or call back. They do not live up to the time line that they provide. I understand things change but why schedule and appointment and be out a vehicle for them to not even look at it for days. My initial experience here was pretty poor. I will say at the end after talking to a manager they did try to make things right. I do appreciate that. But at the end of the day i shouldn't have to get a manager involved ti be treated fairly. I do not think i would use this dealership again in the future. More