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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,532 Reviews

3,532 Reviews of Wayne Akers Ford - Service Center

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February 21, 2024

Yankiel was extremely helpful. He went above and beyond to help me. Yankiel was great More

by MCGATOR
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Feb 22, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Wayne Akers Ford is my Ford dealer and service for now on. Everything was on time and done correctly. Very satisfied with everything. Thanks you! More

by Wehrwolf1946
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yovonne Felix
Feb 20, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2024

They told me it would take an hour to an hour and a half to complete the service and they were right on time More

by gdownin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2024

Honest dealer with incredibly nice people to work with. They made process easy from beginning to end. Best dealer experience ever had. More

by JEREMY.CORTESE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derrick Lawernce
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Feb 20, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 20, 2024

Excellent Everything went smooth. Erik coordinated my truck repairs and gave me a rental vehicle. Thank you very much Erik! More

by Manny
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

When it comes to purchasing a vehicle, the experience can vastly differ from dealership to dealership. However, Wayne Akers Ford in Lake Worth, FL, sets a gold standard for what the car buying process should More

by JESSEJAMES4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Simon
Feb 21, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 18, 2024

Oil change was great, collision sucked. My Mustang has bubble beneath trunk stripe and Collin could not even get anyone to just take at look. Pathetic More

by elvis996
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 20, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

February 18, 2024

When customers arrive they have to be more specific with those who do not have appointments, and not the same customers are looking for a place to look for someone. More

by ELISEOR195
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yovonne Felix
Feb 20, 2024 -

Wayne Akers Ford responded

"ELISEOR195" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2024

Service was great, customer service excellent Ben always no one Just miss the shuttle service More

by kevinhowells2010
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 20, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Felt over charged and being a long time customer would have thought I would have been able to use my coupon but forgot it at home and was told oh well More

by VILLARVMI
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

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