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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,533 Reviews
Call Service Center (561) 582-4444

3,533 Reviews of Wayne Akers Ford - Service Center

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February 16, 2024

The dealership is competent. However, with me, they dropped the ball as they send hoke with a leak, after the leak was fixed they sent me home with an empty coolant!! More

by Ramiqumsieh
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 16, 2024 -

Wayne Akers Ford responded

We value and appreciate your business, Rami. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 15, 2024

Was pleasant . very efficient waiting room and rest room was very clean that is all I have 2 say More

by DANNIMCDIARMID
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
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Aug 01, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 15, 2024

Very helpful! ! Awesome service! Prompt, professional, and efficient. Always helpful with their attention to detail and friendly demeanor. Highly recommend! More

by Fran4blue
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
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Feb 15, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 14, 2024

Khristian always gets me in and out on time keeps me updated on maintenance. He's the best service advisor I ever had More

by A561MENDEZ
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
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Feb 15, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

Would Luke to go there for all my service, but I live in Fort Lauderdale More

by Lnguyen3
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
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Feb 15, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2024

My service advisor was extremely professional. He ensured that the issue was correctly identified and frequently communicated with me throughout the repair process. More

by BLThomasSr
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 15, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

It was a really wonderful experience. Everybody was very nice and very helpful and I would buy another car there again. More

by TIMMIE1956
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

BEN BUCHANAN TOOK CARE OF ALL MY SERVICE NEEDS. CAR RUNS BETTER THAN EVER. THANK YOU More

by JPCARCHASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2024

Excellent customer service. Everyone knows what you want, understand your needs and get you what you are looking for More

by MICHELE.SILVA
Recommend Dealer
Yes
Employees Worked With
Jefferson Joseph aka JJ
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Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

Got the job done fast and good thank God for that very happy with the people amen More

by LFRENCHY46
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Report | Print
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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